Error messages
Operating instructions
LED fl ashes red 2 x per second:
The charging plug lock is faulty.
• Please check the charging plug (e.g. for dirt).
• Please deactivate and reactivate the charging
box completely once.
LED fl ashes red continuously:
The supply voltage for charging is inadequate
(or drops too dramatically due to the electrical
load during charging).
• More current is charged from the electric
vehicle than can be safely provided via the
installation. Please contact your installation
partner.
• The power supply is overloaded by too many
simultaneous consumers.
LED fl ashes slowly white 2 x per second:
A charging cable with an invalid current value is
connected.
• Please replace the charging cable with a certi-
fi ed charging cable suitable for your vehicle.
LED fl ashes rapidly white 5 x per second:
• The charging cable is defective.
• Please replace the charging cable with a certi-
fi ed charging cable suitable for your vehicle.
LED fl ashes rapidly green 5 x per second:
The vehicle signals invalid current values.
• Please disconnect the vehicle from the charg-
ing cable and start the complete charging
procedure from the beginning. Please contact
the manufacturer of your vehicle if the fault
persists.
LED remains permanently white:
Your vehicle is not recognised or the charging
cable is defective.
• Please replace the charging cable with a certi-
fi ed charging cable suitable for your vehicle.
• Please disconnect the vehicle from the charg-
ing cable and start the complete charging
procedure from the beginning. Please contact
the manufacturer of your vehicle if the fault
persists.
LED fl ashes slowly green 2 x per second:
The vehicle signals an invalid status.
• Please disconnect the vehicle from the charg-
ing cable and start the complete charging
procedure from the beginning. Please contact
the manufacturer of your vehicle if the fault
persists.
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