TROUBLESHOOTING
MAXIMISING POD LIFE
1. Ensure your POD is regularly topped up with e-liquid, stop vaping when the e-liquid level is very low.
2. Try to avoid taking longer puffs, as this can overheat the coil.
3. Try to avoid “chain vaping” as this can overheat the coil.
4. Always wait at least ten minutes after ling a POD for the rst time, before vaping.
THE DEVICE IS LEAKING LIQUID
1. Please ensure the rubber tab on the side of the POD is securely attached.
2. Please ensure there are no cracks or breakage anywhere on the POD which may allow for liquid to leak out.
3. If both instructions above have been followed – please use a new POD.
I GET A BURNT TASTE IN MY MOUTH WHEN I INHALE
This usually indicates that the POD has come to the end of its intended life cycle, or that there is insufcient e-liquid in the POD.
1. If you get a burnt taste right after setting up a fresh POD, it is likely that the coil (which is embedded within the POD) has not fully soaked with the
e-liquid for long enough. See ‘Getting started with your device’ section on how to avoid this occurring.
2. If you have been using your POD for a short time but it tastes burnt, this is likely due to insufcient e-liquid in the POD. Re-ll your tank, wait for a
least ten minutes, then try vaping.
3. If the POD has a strong burnt taste, it will likely not recover and will need to be changed.
DEVICE DOESN’T TURN ON
1. Firstly, ensure the area where the battery connects to the POD is clear of any debris or liquid. If you can see any moisture, wipe clean with a piece
of tissue paper.
2. Connect the device to a charger – you should now be able to see a slow pulsating light at the base of the device. If yes, connect the POD to the
device and take a draw – the device should operate even when connected to the Charger. If no, please contact us.
IMPORTANT: PLEASE KEEP THE DEVICE PACKAGING IN CASE OF ANY ISSUE WHERE A RETURN MAY BE REQUIRED.
REFERENCES
NCSCT
Service
Guidance
UKHSA
Clearing
up myths
VIDEOS FROM THE NATIONAL CENTRE FOR SMOKING CESSATION
AND TRAINING
Hear From
Ex-Smokers
E-Cigarette
Safety -
The Facts
Explained
CONGRATULATIONS ON TAKING THE STEPS
TOWARDS A SMOKEFREE AND HEALTHIER LIFE
– YOU CAN DO IT!
For support with your device and e-liquids please contact the Dinner Lady team via email: smokefree@vapedinnerlady.com
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