Insignia NS-24ED310NA15 User Manual (English)

Other manuals for Insignia NS-24ED310NA15

Quick Setup Guide2 pages

Important Information8 pages

Questions and Answers:

M
Matthew FisherAug 17, 2025
Why is my Insignia TV DVD Combo remote control not working?
- L
  Lori StrongAug 17, 2025
  If your Insignia TV DVD Combo remote control isn't working, ensure the power cord is correctly connected to the TV and a power outlet. Also, make sure there are no obstructions between the remote and the sensor on the TV's front. Point the remote directly at the sensor. Verify that you've removed all plastic wrapping from the batteries and that the batteries are correctly installed. If the issue persists, replace the batteries with new ones.
D
Diana GordonAug 20, 2025
Why does my Insignia TV DVD Combo remote control not work?
- T
  Terri CoxAug 20, 2025
  If your Insignia TV DVD Combo remote control isn't working, try these steps: First, ensure the power cord is correctly connected to the power outlet. Then, check for any obstructions between the remote and the TV's remote control sensor. Make sure you are pointing the remote directly at the sensor on the front of the TV. Also, verify that the batteries are installed correctly or replace dead batteries with new ones.
R
Robert GainesAug 22, 2025
What to do if my Insignia NS-24ED310NA15 TV DVD Combo has no picture and no sound?
- D
  David SawyerAug 22, 2025
  If your Insignia TV DVD Combo has no picture and no sound, try the following: First, press on the TV or the remote control. Ensure the 'Audio Only' option is set to 'Off'. Check that the video cables are securely connected. Adjust the contrast and brightness settings. Verify the power cord is plugged in. Select the correct video input source. Try another channel to rule out station issues. Confirm the incoming signal is compatible. Ensure the antenna or cable TV is properly connected. Finally, check the closed caption settings, as some TEXT modes can block the screen.
J
James GrahamAug 25, 2025
How to fix my Insignia NS-24ED310NA15 TV DVD Combo when there is good picture but no sound?
- B
  bcookAug 26, 2025
  If your Insignia TV DVD Combo has a good picture but no sound, start by increasing the volume and ensuring the sound isn't muted. Check that headphones are not connected, as this will disable the TV speakers. Try changing to a different audio mode. If you're using a home theater system or sound bar, ensure it's turned on and not muted. If connected with a digital optical cable, set the Digital Audio/SPDIF option to PCM in the AUDIO menu. Also, verify that the audio cables and the antenna or cable TV are securely connected. If using an antenna, check the digital channel signal strength. Finally, try a new set of audio cables, as the current ones may be faulty.
B
brandyvegaAug 28, 2025
Why my Insignia NS-24ED310NA15 TV DVD Combo has no power?
- P
  Phillip HarringtonAug 28, 2025
  If your Insignia TV DVD Combo has no power, first ensure the power cord is correctly connected to both the TV and the power outlet. If it's connected, unplug the power cord, wait 60 seconds, and then plug it back in and try turning on the TV. Other devices may be interfering with your TV. Try turning off one device at a time to determine which device is causing interference. After you have determined which device is causing interference, move it further from the TV to eliminate the interference.
A
Amber ChambersAug 30, 2025
Why is the picture dark or poor on my Insignia NS-24ED310NA15, but the sound is good?
- G
  george05Aug 30, 2025
  If you're experiencing a dark, poor, or no picture (but the screen is lit and the sound is good) on your Insignia TV DVD Combo, try the following: First, try another channel. Make sure that the antenna or cable TV is connected correctly and securely. Adjust the brightness and/or change to a different picture mode. If you are using an antenna, the digital channel signal may be low. If you are using an antenna and the signal strength is low, adjust the antenna or use a highly directional outdoor antenna or set-top antenna with a built-in amplifier. Make sure that the video cables are connected securely to your TV. The video cable(s) you are using may be bad, so try a new set.
J
Joanne StephensSep 1, 2025
How do I fix the color on my Insignia NS-24ED310NA15 TV DVD Combo if it's dark or incorrect?
- J
  joseph50Sep 1, 2025
  To fix color issues (no color, dark picture, or incorrect color) on your Insignia TV DVD Combo, first try another channel to rule out broadcaster problems. Then, adjust the color settings in the TV's menu. Ensure that the video cables and the antenna or cable TV are correctly and securely connected. If you're using an antenna, a low digital channel signal may be the cause; consider adjusting the antenna or using a high-directional outdoor antenna or a set-top antenna with a built-in amplifier.
R
rglennSep 4, 2025
Why does my Insignia TV DVD Combo only show snow (noise) on the screen?
- M
  Mary SanchezSep 4, 2025
  If your Insignia TV DVD Combo only shows snow (noise) on the screen, try switching to another channel to rule out issues with the current station. Ensure that the antenna or cable TV is correctly and securely connected. If you're using an antenna, the digital channel signal may be weak; consider checking the digital signal strength. If the signal strength is low, adjust the antenna or use a highly directional outdoor antenna or a set-top antenna with a built-in amplifier.
A
Andrew StanleySep 6, 2025
Why is picture quality on my Insignia TV DVD Combo good on some channels but poor on others?
- L
  Lori JonesSep 6, 2025
  The problem of picture quality being good on some channels and poor on others, while the sound is good, may be caused by a poor or weak signal from the broadcaster or cable TV provider. If you connect to cable TV without a set-top box and experience poor picture quality, you may need to install a set-top box to improve signal reception and picture quality. Contact your cable TV provider about upgrading to a set-top box.
L
Laura DennisSep 9, 2025
What causes dotted lines or stripes on the screen of my Insignia NS-24ED310NA15?
- J
  Joseph GutierrezSep 9, 2025
  If you're seeing dotted lines or stripes on your Insignia TV DVD Combo screen, ensure the antenna or cable TV is correctly and securely connected. If using an antenna, a low digital channel signal may be the issue; consider adjusting the antenna or using a high-directional outdoor antenna or a set-top antenna with a built-in amplifier. Also, check that the video cables are securely connected; the cables themselves may be faulty, so try a new set. Other devices may be interfering with your TV. Try turning off one device at a time to determine which device is causing interference. After you have determined which device is causing interference, move it further from the TV to eliminate the interference.

Insignia NS-24ED310NA15 Specifications

General

Screen Size	24 inches
Resolution	1366 x 768
Display Type	LED
Built-in DVD Player	Yes
HDMI Ports	2
USB Ports	1
Refresh Rate	60Hz
Built-in Tuner	Yes
VESA Mount Compatible	Yes
Energy Star Certified	Yes

Summary

Child Safety Precautions

Tune Into Safety

General safety tips for TV placement, cord routing, and preventing tip-overs.

Wall Mounting Safety

Safety guidelines for wall mounting, including bracket selection and professional installation.

Important Safety Instructions

Electrical Hazard Warnings

Warnings about electrical shock, not opening the TV, and user-serviceable parts.

Lightning and Power Line Safety

Advice to unplug the TV during lightning storms and precautions for external antennas near power lines.

LCD Panel Handling

Instructions for safely handling the LCD panel and precautions for broken screens.

Safety and Environmental Precautions

Service and Parts Guidelines

Instructions on using specified replacement parts and referring servicing to qualified personnel.

Power Source and Damage Conditions

Guidelines for operating the TV from the correct power source and conditions requiring service.

Antenna Grounding and Condensation

Instructions for antenna grounding and precautions for condensation due to temperature changes.

Disposal and Mobile Phone Warnings

Guidance on environmentally sound disposal and warnings about mobile phone interference.

Introduction and Installation Guide

Product Introduction and INlink Feature

Congratulates the user and introduces the INlink (HDMI CEC) feature for device control.

Stand or Wall-Mount Bracket Installation

Instructions on choosing between installing the TV stand or a wall-mount bracket.

Installing the TV Stand

Step-by-step guide for attaching the TV stand to the TV.

Wall-Mount Bracket Installation

Wall Mount Warning

Warning about using a UL Listed wall mount bracket with suitable weight/load.

Initial Wall Mount Steps

Instructions for placing the TV face-down and removing the stand if attached.

Completing Wall-Mount Installation

Attaching the Wall-Mount Bracket

Details on attaching the wall-mount bracket using mounting holes and M6 screws.

TV Components and Controls

Package Contents Overview

Lists all items included in the TV package, such as the remote and cables.

Front Panel and Side Buttons

Identifies the front panel features and the buttons on the right side of the TV.

TV Connectivity Ports

Left Side Jacks Identification

Details the USB, HDMI 2 (ARC), and audio out jacks located on the side of the TV.

TV Rear Connections

Back Panel Ports Identification

Identifies DC IN, HDMI 1 (DVI), PC/DVI AUDIO IN, VGA, DIGITAL OUTPUT (Coaxial), and ANT/CABLE jacks.

Remote Control Setup and Use

Remote Control Button Functions

Details the functions of each button on the remote control for TV and DVD operations.

Installing Remote Control Batteries

Step-by-step guide for opening the remote and inserting AAA batteries.

Remote Control Setup and Use

Install Remote Control Batteries

Step-by-step guide for installing batteries into the remote control.

Aim the Remote Control

Instructions on pointing the remote control towards the TV's sensor for proper operation.

Selecting Video Connections

Connection Types and Cable Quality

Explains different video connection types (HDMI, Component, AV, Coaxial) and their cable connectors.

Connection Cautions

Cautions regarding checking jacks, ensuring tight connections, and unplugging power.

Connecting External Devices

Connecting Cable/Satellite Box via HDMI

Guide to connecting a cable or satellite box using an HDMI cable for best quality.

HDMI Cable Functionality Note

Notes that HDMI carries both audio and video, eliminating the need for separate audio cables.

Connecting Devices with DVI

DVI Connection Procedure

Steps to connect a DVI source using HDMI 1 (DVI) jack and PC/DVI AUDIO IN.

Connecting with Component Video

Component Video Connection Guide

Guide to connecting a component video device using color-coded cables.

Connecting with AV (Composite) Video

AV (Composite) Video Connection Guide

Guide to connecting an AV (composite video) device using color-coded cables.

Connecting with Coaxial Cable

Coaxial Cable Connection Guide

Steps to connect an antenna or cable TV using a coaxial cable to the ANT/CABLE jack.

Connecting TV Signals

Antenna or Cable TV Connection

Guide to connecting an antenna or cable TV directly to the TV using coaxial cable.

Connecting Media Players

DVD or Blu-ray Player HDMI Connection

Instructions for connecting a DVD or Blu-ray player via HDMI for optimal video quality.

Connecting Media Players (Component)

DVD or Blu-ray Player Component Video Connection

Guide to connecting a DVD or Blu-ray player using component video cables.

Connecting Media Players (AV)

DVD or Blu-ray Player AV (Composite) Connection

Guide to connecting a DVD or Blu-ray player using AV (composite video) cables.

Connecting Gaming Consoles

Game Console HDMI Connection

Instructions for connecting a game console via HDMI for the best gaming experience.

Connecting Gaming Consoles (Component)

Game Console Component Video Connection

Guide to connecting a game console using component video cables.

Connecting Gaming Consoles (AV)

Game Console AV (Composite) Connection

Guide to connecting a game console using AV (composite video) cables.

Connecting Computers

Computer HDMI Connection

Instructions for connecting a computer via HDMI for optimal display and audio.

Connecting Computers (DVI)

Computer DVI Connection Procedure

Steps to connect a computer using DVI with an HDMI-DVI adapter and audio cable.

Connecting Computers (VGA)

Computer VGA Connection Guide

Guide to connecting a computer using a VGA cable and audio cable.

Using USB Flash Drives

Connecting a USB Flash Drive

Instructions for plugging a USB flash drive into the TV's USB port.

USB Flash Drive Usage Caution

Caution against removing USB drive or turning off TV during use to prevent data loss.

Connecting Audio Devices

Connecting Headphones to TV

Instructions for connecting headphones to the /AUDIO OUT jack to mute TV speakers.

Headphone Volume Warning

Warning about potential hearing damage from loud headphone use.

Connecting External Audio Systems

Digital Audio Connection

Guide to connecting a sound bar or speakers via digital coaxial audio cable.

Connecting External Audio Systems (Analog)

Analog Audio Connection

Instructions for connecting speakers or sound bars via the /AUDIO OUT jack.

Connecting Multiple Devices

Home Theater System Connections

Overview of connecting multiple devices like DVD players, game consoles, and computers to a home theater system.

Powering the TV

Connecting the Power Adapter

Steps to connect the AC power adapter to the TV and a power outlet.

Power Connection Cautions

Cautions about using the correct power source and unplugging when not in use.

Initial TV Setup Wizard

First Time TV Setup Overview

Explains the initial setup wizard that guides users through basic TV settings.

Menu Language Selection

Steps to select the desired menu language for the TV interface.

Time and Viewing Environment Setup

Guide to setting the TV's clock and selecting between Home Use and Store Display modes.

Choosing the TV Source

Instructions on selecting the primary TV signal source (Antenna, Cable, Satellite).

Understanding Basic TV Operations

Turning the TV On or Off

Simple instructions on how to turn the TV on and off using the power button.

Selecting the Video Input Source

Guide to using the INPUT button to select the desired video input source.

Navigating TV Menus

On-Screen Menu Overview

Provides general notes about menu options, selectable items, and screen variations.

Main Menu Sections (Picture, Audio, Channels)

Displays examples of the PICTURE, AUDIO, and CHANNELS menus and their functions.

Navigating Menu Options

Explains how to use the remote control's directional buttons to navigate menus.

TV and DVD Player Functions

Selecting a TV Channel

Instructions for selecting channels using number buttons or channel list.

Volume Control and Channel Information

How to adjust volume and view program information using the INFO button.

Basic DVD Playback

Steps to insert a disc and begin playback using the TV's built-in DVD player.

DVD Player Settings Configuration

Adjusting DVD Player Settings

Guide to accessing and adjusting DVD player settings via the SETUP menu.

General Setup Page Options

Explains TV Display, OSD Lang, Screen Saver, Last Memory, and Software Version settings.

Audio Setup Page - Downmix Options

Options for configuring audio output, including LT/RT and Stereo downmix.

Advanced DVD Player Settings

Dolby Digital Setup Adjustments

How to adjust dynamic compression for sound contrast and Dolby settings.

Subtitle, Disc Menu, Parental, and Audio Settings

Settings for subtitles, disc menu language, parental controls, and audio language selection.

INlink (HDMI CEC) Functionality

Understanding INlink Feature

Explains how INlink allows controlling HDMI CEC devices with the TV remote.

Turning INlink On or Off

Steps to enable or disable the INlink Control feature in the SETTINGS menu.

INlink Device Control Features

Device Auto Power Off Control

How to enable/disable automatic power off for HDMI CEC devices when the TV is turned off.

TV Auto Power On Control

How to enable/disable automatic TV power on when an HDMI CEC device is turned on.

INlink Audio and Device Management

Audio Receiver Volume Control

How to use the TV remote to control audio receiver volume via INlink.

Displaying INlink-Compatible Devices

How to view a list of HDMI CEC-compatible devices connected to the TV.

INlink Device Interaction

Selecting INlink-Compatible Devices

Steps to connect to an INlink-compatible device to control it.

Opening Device Root Menus via INlink

How to open and control an INlink-compatible device's root menu using the TV remote.

Using USB Flash Drives

Connecting and Accessing USB Drives

Instructions for connecting a USB drive to view JPEG pictures.

USB Flash Drive Usage Caution

Caution against removing USB drive or turning off TV during use to prevent data loss.

Browsing Photos on USB Drive

Guide to browsing photo files and folders stored on the USB flash drive.

USB Photo Viewing Features

Viewing Favorite Photos from USB

How to view photos previously marked as favorites from the USB drive.

USB Slideshow and Customization

Viewing Photos in a Slideshow

How to start and control a photo slideshow from the USB drive.

Customizing Slideshow Settings

Options to customize slideshow settings like repeat, shuffle, speed, and transition effects.

Picture Settings Adjustment

Adjusting TV Picture Quality

Guide to adjusting various picture settings to improve image quality.

Picture Mode Selection Guide

Explains different Picture Modes (Vivid, Standard, Energy Savings, Movie, Custom).

Advanced Picture and Display Settings

Detailed Picture Setting Explanations

Details on Overscan, Dynamic Backlight, Color Temperature, Noise Reduction, and Adaptive Contrast.

Automatic Aspect Ratio Adjustment

How to enable or disable the automatic adjustment of aspect ratio based on the program.

Setting Power-On Picture Mode

How to configure the TV to start in a specific picture mode (e.g., Vivid).

Image and Sound Adjustments

Computer Image Adjustment Guide

Instructions for tuning computer image quality when connected via VGA.

Adjusting Sound Settings Overview

Guide to adjusting sound settings like Sound Mode, Balance, Bass, and Treble.

Audio Output Configuration

Selecting Audio Output Mode

How to select audio output mode (Headphones/Audio Out Variable or Fixed).

Channel and Audio Management

Playing TV Audio Only Mode

How to turn off the TV picture and listen only to the program audio.

Automatically Scanning for Channels

Steps to scan for available TV channels and create a channel list.

Channel List Management

Hiding Channels from List

How to hide channels from the channel list to skip them.

Setting Up a Favorite Channel List

Guide to creating a list of favorite channels for quick access.

Viewing a Favorite Channel

How to view and select channels from the created favorite channel list.

Channel Information and Signal Strength

Adding or Changing Channel Labels

How to add or change labels for channels to make identification easier.

Checking Digital Signal Strength

How to check the digital signal strength to diagnose picture quality issues.

Parental Controls Setup

Overview of Parental Controls

Explains how parental controls prevent access to inappropriate content based on ratings.

Setting or Changing the Password

Steps to set or change the four-digit parental control password.

Parental Control Features

Locking Control Buttons

How to lock the physical buttons on the TV, allowing only remote control operation.

Blocking Unrated TV Programs

How to block TV programs that do not have a rating assigned.

Setting Parental Control Levels

Selecting Parental Rating Levels

How to set parental control rating levels for U.S. and Canadian content.

Rating Information Management

Downloading Rating Information

How to download rating information for programs to aid parental control settings.

Closed Captioning Features

Overview of Closed Captioning

Explains what closed captioning is and its benefits.

Turning Closed Captioning On or Off

Steps to turn closed captioning on, off, or on when muted.

Closed Captioning Modes

Analog Closed Captioning Modes

How to select analog closed captioning modes (CC1-CC4, Text1-Text4).

Digital Closed Captioning Modes

How to select digital closed captioning modes (CS1-CS6, CC1-CC4).

Customizing Digital Closed Captioning

Digital CC Appearance Customization

How to customize digital closed captioning appearance (style, font, color, size, edge).

Time and Date Settings

Adjusting TV Time Settings

Guide to adjusting the TV's clock and time zone settings.

Setting the TV Clock

Detailed steps for setting the TV's clock, time zone, and daylight saving.

System Preferences and Sleep Timer

Setting the Sleep Timer

How to set the sleep timer to automatically turn off the TV after a specified time.

Selecting the Menu Language

How to change the on-screen menu language to English, French, or Spanish.

Input Management and Sensing

Labeling Input Sources

How to add custom labels to input sources for easier identification.

Input Sensor On/Off Control

How to enable or disable the Input Sensor feature for automatic input detection.

TV Maintenance and Care

General Maintenance Precautions

General advice on operating temperatures and avoiding extreme conditions.

Cleaning TV Components

Instructions for cleaning the TV's cabinet and screen using soft, lint-free cloths.

Disc Handling and Cleaning

Proper methods for handling, storing, and cleaning discs to ensure playback quality.

Troubleshooting Common Issues

Troubleshooting Warning

General advice against self-repair and advising to contact authorized service personnel.

Restore Settings to Defaults

Steps to reset all TV settings, including parental controls, to factory defaults.

System Information and Firmware Updates

Viewing System Information

How to view system information like model number and firmware version.

Updating TV Firmware

Guide to updating the TV firmware using a USB flash drive and computer.

Video and Audio Troubleshooting

Video and Audio Problem Solutions

A table addressing common video and audio problems and their solutions.

Further Video and Audio Troubleshooting

Picture Quality Issues Troubleshooting

Solutions for issues like dark picture, no color, or incorrect color.

Signal and Noise Issues Troubleshooting

Solutions for problems like snow/noise on screen or poor picture quality on some channels.

Advanced Troubleshooting

Screen Display Issues Troubleshooting

Solutions for dotted lines, stripes, double images, or bright/dark spots on the screen.

Audio and Picture Quality Problems

Solutions for audio noise, poor color, or no sound issues.

Product Specifications

Detailed Technical Specifications

Lists technical specifications including dimensions, screen details, inputs, outputs, and power.

Input and Output Port Details

Details available input and output ports for various connection types.

Remote Control Compatibility

Programming Universal Remotes

Instructions and codes for programming universal remote controls to operate the TV.

Universal Remote Control Codes

A list of common remote control codes for various universal remote and set-top box brands.

Legal and Regulatory Information

FCC Compliance Statement

FCC compliance statement regarding radio frequency energy and interference.

Dolby License and Energy Star Information

Notices regarding Dolby Laboratories trademarks and ENERGY STAR qualification.

Cable and Canadian Regulatory Notices

Information on using shielded cables and compliance with Canadian regulations.

Industry Canada Compliance Statement

Industry Canada compliance statement for the device.

Warranty Information

One-Year Limited Warranty Terms

Details the one-year limited warranty for Insignia Televisions, covering defects in material and workmanship.

Warranty Coverage Details

Explains what is covered under the warranty, including repair or replacement.

Warranty Exclusions

Lists exclusions from warranty coverage, such as cosmetic damage or misuse.

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Insignia NS-24ED310NA15 User Manual

Table of Contents

Other manuals for Insignia NS-24ED310NA15

Questions and Answers:

Insignia NS-24ED310NA15 Specifications

Summary

Child Safety Precautions

Tune Into Safety

Wall Mounting Safety

Important Safety Instructions

Electrical Hazard Warnings

Lightning and Power Line Safety

LCD Panel Handling

Safety and Environmental Precautions

Service and Parts Guidelines

Power Source and Damage Conditions

Antenna Grounding and Condensation

Disposal and Mobile Phone Warnings

Introduction and Installation Guide

Product Introduction and INlink Feature

Stand or Wall-Mount Bracket Installation

Installing the TV Stand

Wall-Mount Bracket Installation

Wall Mount Warning

Initial Wall Mount Steps

Completing Wall-Mount Installation

Attaching the Wall-Mount Bracket

TV Components and Controls

Package Contents Overview

Front Panel and Side Buttons

TV Connectivity Ports

Left Side Jacks Identification

TV Rear Connections

Back Panel Ports Identification

Remote Control Setup and Use

Remote Control Button Functions

Installing Remote Control Batteries

Remote Control Setup and Use

Install Remote Control Batteries

Aim the Remote Control

Selecting Video Connections

Connection Types and Cable Quality

Connection Cautions

Connecting External Devices

Connecting Cable/Satellite Box via HDMI

HDMI Cable Functionality Note

Connecting Devices with DVI

DVI Connection Procedure

Connecting with Component Video

Component Video Connection Guide

Connecting with AV (Composite) Video

AV (Composite) Video Connection Guide

Connecting with Coaxial Cable

Coaxial Cable Connection Guide

Connecting TV Signals

Antenna or Cable TV Connection

Connecting Media Players

DVD or Blu-ray Player HDMI Connection

Connecting Media Players (Component)

DVD or Blu-ray Player Component Video Connection

Connecting Media Players (AV)

DVD or Blu-ray Player AV (Composite) Connection

Connecting Gaming Consoles

Game Console HDMI Connection

Connecting Gaming Consoles (Component)

Game Console Component Video Connection

Connecting Gaming Consoles (AV)

Game Console AV (Composite) Connection

Connecting Computers

Computer HDMI Connection

Connecting Computers (DVI)

Computer DVI Connection Procedure

Connecting Computers (VGA)

Computer VGA Connection Guide

Using USB Flash Drives

Connecting a USB Flash Drive

USB Flash Drive Usage Caution

Connecting Audio Devices

Connecting Headphones to TV

Headphone Volume Warning