Insignia NS-20ED310NA15 User Manual (English)

Other manuals for Insignia NS-20ED310NA15

Questions and Answers:

G
grahamcharlotteAug 22, 2025
Why is my Insignia LED TV remote control not working?
- A
  Ashley NicholsAug 22, 2025
  If the remote control for your Insignia LED TV isn't working, try the following: * Ensure the power adapter is plugged into a working outlet. * Remove any obstructions between the remote and the TV's sensor. * Point the remote directly at the sensor on the TV. * Make sure that you have removed the clear plastic from the batteries. * Verify the batteries are correctly installed. * Replace dead batteries with new ones.
T
Tiffany JonesAug 23, 2025
How to fix no color or dark picture on Insignia LED TV?
- P
  payneshawnAug 23, 2025
  If your Insignia LED TV has no color, a dark picture, or incorrect colors, try these solutions: * Try another channel to rule out broadcasting issues. * Adjust the color settings in the TV menu. * Ensure the video cables are correctly and securely connected. * Make sure the antenna or cable TV is connected correctly and securely. * If using an antenna, check the digital channel signal strength and adjust the antenna or use a stronger antenna with an amplifier if the signal is weak.
T
Teresa WardAug 25, 2025
Why is picture quality different on Insignia LED TV channels?
- B
  branditateAug 26, 2025
  If picture quality is good on some channels and poor on others with good sound on your Insignia LED TV: * The problem may be due to a poor or weak signal from the broadcaster or cable TV provider. * If you're connected to cable without a set-top box, you may need to install one to improve signal reception and picture quality. Contact your cable TV provider about upgrading to a set-top box.
Z
zleeAug 29, 2025
What to do if my Insignia LED TV has no picture and no sound?
- M
  Matthew GonzalezAug 29, 2025
  If your Insignia LED TV screen is not lit and there is no sound, try the following: * Press the power button on the TV or remote. * Ensure the Audio Only option is set to Off. * Check that the video cables are correctly and securely connected. * Adjust the contrast and brightness settings. * Verify the power adapter is plugged into a working outlet. * Press INPUT and select the correct video input source. * Try another channel to rule out station problems. * Ensure the incoming signal is compatible. * Confirm the antenna or cable TV is correctly and securely connected. * Check the closed caption settings to ensure TEXT modes aren't blocking the screen.
E
Ellen EvansAug 30, 2025
Why my Insignia LED TV has no power?
- M
  Mr. Terry BrownAug 30, 2025
  If your Insignia LED TV has no power, verify the following: * Make sure the power adapter is plugged into a working outlet. * Unplug the power adapter, wait 60 seconds, and then plug it back in and turn on your TV. * Ensure that other devices (like surround sound receivers or fans) aren't interfering with your TV by turning them off one by one and moving them away from the TV if they are causing interference.
W
wongerikAug 31, 2025
How to resolve “No signal” error message on Insignia LED TV?
- R
  Robert YoungSep 1, 2025
  If your Insignia LED TV displays a “No signal” error message: * Press the INPUT button and ensure you've selected the correct input for your device or service. * If using a cable or satellite box, use its remote to change channels.
M
Molly Garcia MDSep 2, 2025
Why are some channels not displaying on my Insignia LED TV?
- B
  Bradley RosalesSep 2, 2025
  If one or more channels are not displaying on your Insignia LED TV: * Make sure the channels are not blocked. * Ensure the channels are not hidden (they may have been deleted from the channel list; you can tune to them directly or add them back). * If using a cable or satellite box, use its remote to change channels. * Press INPUT to select the correct input source. * If using an antenna, check the digital channel signal strength.
N
Nicole PhillipsSep 3, 2025
How to improve color on Insignia LED TV with good sound?
- T
  tconleySep 4, 2025
  If your Insignia LED TV has good sound but poor color, try adjusting the contrast, color, and brightness settings.
M
margaret71Sep 5, 2025
What to do if Insignia LED TV has sound but no picture?
- H
  holmesjenniferSep 5, 2025
  If your Insignia LED TV has a dark, poor, or no picture (but the screen is lit) and the sound is good, you can try the following: * Try another channel to rule out issues with the broadcast. * Make sure that the antenna or cable TV is connected correctly and securely. * Adjust the brightness settings. * Press the PICTURE button to select a different picture mode. * If you are using an antenna, check the digital channel signal strength. * If you are using an antenna and the signal strength is low, adjust the antenna or use a highly directional outdoor antenna or set-top antenna with a built-in amplifier. * Make sure that the video cables are connected correctly and securely to your TV. * The video cable(s) you are using may be bad. Try a new set.
J
josephmitchellSep 8, 2025
Why can't I select my device on Insignia LED TV input?
- C
  Christina ReedSep 8, 2025
  If you cannot select your device when you press INPUT on your Insignia LED TV (it is grayed out): * Turn on the device. Your TV automatically detects and displays which video jacks have devices connected to them when the devices are turned on. * Turn off Auto Input Sensing.

Insignia NS-20ED310NA15 Specifications

General

Brand	Insignia
Model	NS-20ED310NA15
Category	TV DVD Combo
Language	English

Summary

Child Safety

Proper Television Placement Matters

Guidelines for safe television placement to prevent tip-overs and injuries.

Tune In To Safety

Wall or Ceiling Mount Your Television

Instructions and precautions for mounting the TV on a wall or ceiling.

Important Safety Instructions

Caution: Electric Shock Hazard

Warning about internal voltage and not opening the TV.

Warning: Laser System Hazard

Warning about laser system hazards and avoiding exposure.

Electric Shock Hazard Warning

Warning about fire or electric shock risks and user-serviceable parts.

Lightning Protection Advice

Power Line Safety

Handling the LCD Panel

LCD Panel Handling Precautions

Precautions for handling the glass screen and liquid inside the panel.

Replacement Parts Guidance

Power Source Requirements

Damage Requiring Service

Conditions requiring unplugging the TV and referring to service personnel.

Outdoor Antenna Grounding

Introduction

Stand or Wall-Mount Bracket Installation

Directs users to install the stand or wall-mount bracket.

Installing the TV Stand

Step-by-step guide for attaching the TV stand.

Installing a Wall-Mount Bracket

VESA Mounting Warning

Attach Wall-Mount Bracket

Step 3: Attaching the bracket using mounting holes and M4 screws.

Prepare TV for Mounting

Step 1: Placing the TV face-down.

Remove Stand Column

Step 2: Removing the stand column from the TV.

Programming Universal Remote Controls

Viewing Universal Remote Control Codes

Turning on your TV for the first time

Initial Setup Wizard Overview

Guides through initial setup: language, time, picture, source, channels.

Setting Date and Time

Sets the date and time for the TV.

Choosing Display Mode

Selects Home Use or Store Display mode.

Changing Input Labels

Creates custom labels for input sources.

Customizing TV Settings

Options to customize TV experience.

Connecting Devices for Viewing

Shows connection options for watching TV.

Setting Time Zone

Selects the TV's time zone.

Understanding the Basics

Turning Your TV On or Off

Selecting the Video Input Source

How to switch between connected devices.

Using the DVD Player

Playing a Disc

Instructions for inserting and playing a disc.

Controlling Disc Playback

Explains playback controls like play, pause, skip, reverse.

Adjusting DVD Player Settings

Steps to access and change DVD player settings.

Parental Control Settings

Parental Control Level Setting

Sets parental control levels to restrict content.

Password Settings

Changing the Parental Control Password

How to set or change the parental control password.

Resetting DVD Settings to Default

Using INlink

INlink Feature Overview

Controls HDMI CEC devices using TV remote.

INlink Usage Requirements

Turning INlink On or Off

Steps to enable or disable INlink.

Turning Device Auto Power Off On or Off

Turning TV Auto Power On On or Off

Turning Audio Receiver On or Off

Displaying INlink-Compatible Devices

Selecting an INlink-Compatible Device

Opening an INlink-Compatible Device's Root Menu

Using a USB Flash Drive

USB Flash Drive Notes

Switching to USB Mode

How to switch the TV to USB input mode.

Browsing Photos on USB

How to view photos in a thumbnail index.

Viewing Favorite Photos

Switching to USB Mode for Favorites

Switch to USB mode to view favorites.

Browsing Favorite Photos

How to browse photos added to the favorite list.

Viewing Photos in a Slideshow

Switching to USB Mode for Slideshow

Switch to USB mode to view slideshow.

Selecting a Folder for Slideshow

How to select a folder for the slideshow.

Controlling Slideshow Playback

How to control slideshow playback.

Adjusting the Picture

Adjusting TV Picture Settings

How to adjust picture settings like mode, brightness, contrast.

Picture Mode Options Explained

Explains Vivid, Standard, Energy Savings, Movie, Custom modes.

Advanced Picture Settings

Aspect Ratio Settings

Aspect Ratio Options Explained

Reset Picture Settings

Setting the Power On Picture Mode

Adjusting the Computer Image

Computer Image Settings Adjustment

Adjusts image settings for computer input.

Adjusting the Sound

Adjusting Sound Settings

How to adjust sound settings and reset them.

Audio Mode Options Explained

Explains Standard, Theater, Music, News, Custom modes.

Balance, Bass, Treble Controls

TV Speakers Output Selection

Selects audio output source (Auto, On, Off).

Digital Audio Format/Delay

Adjusts digital audio sent to external systems.

MTS/SAP Audio Mode

Audio Language Selection

Selecting the Audio Out Mode

Audio Output Options (Variable/Fixed)

How to select Variable or Fixed audio out.

Reset Audio Settings

Playing TV Audio Only

Audio Only Mode Operation

Turns off the picture to listen to audio only.

Changing Channel Settings

Automatically Scanning for Channels

Searches for channels and stores them.

Hiding Channels in List

Hides channels from the channel list.

Viewing Favorite Channels

Adding or Changing Channel Labels

Checking Digital Signal Strength

Hiding Channels

Manually Adding/Skipping Channels

Steps to manually add and skip channels.

Setting Up a Favorite Channel List

Creating a Favorites List

How to add channels to a favorites list.

Setting TV Parental Controls

Setting or Changing the Password

How to set or change the parental control password.

Blocking Unrated TV

Setting Parental Control Levels

U.S. Rating Levels Explained

Explains U.S. TV and movie rating systems.

Canadian Rating Levels Explained

Explains Canadian rating systems.

Downloading Rating Information

Locking Control Buttons

Using Closed Captioning

Turning Closed Captioning On or Off

How to turn closed captioning on or off.

Selecting Analog Closed Captioning Mode

How to select analog captioning modes.

Selecting Digital Closed Captioning Mode

How to select digital captioning modes.

Selecting the Digital Closed Captioning Mode

Customizing Digital Closed Captioning Settings

Adjusting Time Settings

Setting the Clock

Setting the Sleep Timer

Troubleshooting

Troubleshooting Topics Overview

Lists common troubleshooting areas.

Viewing System Information

Learning More About Your TV

Updating the TV Firmware

Firmware Update Cautions

Warnings before upgrading firmware.

Firmware Update Requirements

Customizing TV Settings

Restoring Settings to the Defaults

Video and Audio Troubleshooting

Picture Aspect Ratio Issues

No Picture or Sound Troubleshooting

Troubleshooting steps for no picture or sound.

Picture Quality Issues

Dark, Poor, or No Picture Troubleshooting

Color and Picture Accuracy Issues

Remote Control Troubleshooting

Remote Control Not Working

Troubleshooting steps for non-functional remote control.

Troubleshooting Common Problems

Universal Remote Control Programming Issues

General Troubleshooting

No Power Issues

Troubleshooting steps for power issues.

"No Signal" Error Message

Troubleshooting steps for no signal message.

No Channels After Scan

Grayed-Out Input Selection

Lost Password Recovery

Inaccessible Settings

Locked Control Buttons

TV Unexpectedly Turning Off

Retail Banner Display

Disc Playback Troubleshooting

Playback Not Starting

No Picture During Playback

No Sound During Playback

Distortion During Fast Playback

INlink (CEC-compatible) Device Troubleshooting

No Video from Connected CEC Device

Troubleshooting steps for no video from CEC device.

INlink Device Audio Issues

No Audio from Connected CEC Device

Troubleshooting steps for no audio from CEC device.

INlink Device Control Issues

Remote Control Not Operating Device

Troubleshooting steps for remote control not operating device.

INlink Device List Issues

Device Not Appearing in INlink List

INlink Device Power Management Issues

Device Not Turning Off with TV

TV Not Turning On with Device

INlink Audio Receiver Settings Issues

Audio Receiver Setting Reverting

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Insignia NS-20ED310NA15 User Manual

Table of Contents

Other manuals for Insignia NS-20ED310NA15

Questions and Answers:

Insignia NS-20ED310NA15 Specifications

Summary

Child Safety

Proper Television Placement Matters

Tune In To Safety

Wall or Ceiling Mount Your Television

Important Safety Instructions

Caution: Electric Shock Hazard

Warning: Laser System Hazard

Electric Shock Hazard Warning

Lightning Protection Advice

Power Line Safety

Handling the LCD Panel

LCD Panel Handling Precautions

Replacement Parts Guidance

Power Source Requirements

Damage Requiring Service

Outdoor Antenna Grounding

Introduction

Stand or Wall-Mount Bracket Installation

Installing the TV Stand

Installing a Wall-Mount Bracket

VESA Mounting Warning

Attach Wall-Mount Bracket

Prepare TV for Mounting

Remove Stand Column

Programming Universal Remote Controls

Viewing Universal Remote Control Codes

Turning on your TV for the first time

Initial Setup Wizard Overview

Setting Date and Time

Choosing Display Mode

Changing Input Labels

Customizing TV Settings

Connecting Devices for Viewing

Setting Time Zone

Understanding the Basics

Turning Your TV On or Off

Selecting the Video Input Source

Using the DVD Player

Playing a Disc

Controlling Disc Playback

Adjusting DVD Player Settings

Parental Control Settings

Parental Control Level Setting

Password Settings

Changing the Parental Control Password

Resetting DVD Settings to Default

Using INlink

INlink Feature Overview

INlink Usage Requirements

Turning INlink On or Off

Turning Device Auto Power Off On or Off

Turning TV Auto Power On On or Off

Turning Audio Receiver On or Off

Displaying INlink-Compatible Devices

Selecting an INlink-Compatible Device

Opening an INlink-Compatible Device's Root Menu

Using a USB Flash Drive

USB Flash Drive Notes

Switching to USB Mode

Browsing Photos on USB

Viewing Favorite Photos

Switching to USB Mode for Favorites

Browsing Favorite Photos

Viewing Photos in a Slideshow

Switching to USB Mode for Slideshow

Selecting a Folder for Slideshow

Controlling Slideshow Playback

Adjusting the Picture

Adjusting TV Picture Settings

Picture Mode Options Explained

Advanced Picture Settings

Aspect Ratio Settings

Aspect Ratio Options Explained

Reset Picture Settings