30
NS-TWM41WH8A
www.insigniaproducts.com
Understanding the error codes
Your washer is equipped with an automatic
error-monitoring system to detect and diagnose
problems at an early stage.
Specifications
Load is too wet at
the end of the cycle
• Use a high-efficiency detergent to reduce over-sudsing. See Selecting a detergent
on page 23.
• The load may be too small. Very small loads (one or two items) may become unbalanced and
not spin out completely.
Water leaks
• Make sure that all hose connections are tight. See Step 2: Connect the water hoses
on page 16
and Step 3: Connect the drain hose on page 19.
• Make sure that the end of the drain hose is correctly inserted and secured to the drainage
system. See Step 3: Connect the drain hose
on page 19.
• Avoid overloading.
• Use a high-efficiency detergent to reduce over-sudsing. See Selecting a detergent
on page 23.
Load has too many
suds
• Use a high-efficiency detergent to reduce over-sudsing. See Selecting a detergent
on page 23.
• If you have “soft” water, reduce the amount of detergent.
• For small or lightly soiled loads, reduce the amount of detergent.
Washer has an odor
•Periodically run a Tub Clean cycle to clean the tub. See Cleaning the tub
on page 28.
• Use a high-efficiency detergent to reduce over-sudsing. Excessive suds collect in nooks and
crannies and cause odor. See Selecting a detergent
on page 23.
• Dry the interior of your washer after the total cycle has finished.
PROBLEM SOLUTION
ERROR
CODE
POSSIBLE CAUSE SOLUTIONS
E1 Your washer takes
more than
30 minutes to fill with
water. After water
finishes entering
your washer, the
water level has not
changed in five
minutes.
• Make sure that the lid
is not open.
• Make sure that water
is not leaking. See No
water or not enough
water on page 29.
•Contact Insignia
Customer Care.
E2 The unit takes more
than 10 minutes to
drain.
• See Washer does not
drain or spin on
page 29.
E3 The lid is open.
• Close the lid.
• The door lock or PCB
is failed. Contact
Insignia Customer
Care.
E4 Your washer is out of
balance more than
three times in spin
operation.
• See Washer vibrates
or is too noisy on
page 29.
•Contact Insignia
Customer Care.
F2 The EEPROM failed.
•Contact Insignia
Customer Care.
F5 Load sensing failed.
•Contact Insignia
Customer Care.
F8 Water level sensor
failed.
•Contact Insignia
Customer Care.
Fd Lid lock failed.
•Contact Insignia
Customer Care.
C9 The PCB failed.
• Contact Insignia
Customer Care.
CL The lid has been
open for over
20 seconds with the
Child Lock function
activated.
• Press the /Power
button to turn off
your washer.
•Turn off the Child
Lock function. See
Setting the child lock
on page 26.
• Contact Insignia
Customer Care.
Dimensions
(H × W × D)
43.3 in. x 27 in. x 28.9 in
(110 cm × 68.6 cm × 73.5 cm)
Weight 141 lbs. (64 kg)
Power 120V~/60Hz
Current draw 10A
Volume of inner tub 4.1 Cu.Ft.
Pulsator type Agitator
Drum grain Ellipse
Display type LED
Display color Blue
Motor Series
ERROR
CODE
POSSIBLE CAUSE SOLUTIONS
NS-TWM41WH8A_17-0655_MAN_V2_EN.fm Page 30 Friday, August 4, 2017 8:10 PM
To Next Page
Loading...
