10
User Manual
TROUBLESHOOTING
Problem Cause Solution
Display shows E1 Agitator at bottom
of brew basket is
jammed; this can be
caused by overfilling
with coffee grounds or
loose tea, tea leaves
that are too large, or
tea ingredients such
as stems or dried fruit.
• Remove brew basket from jug,
then remove coffee grounds or
loose tea leaves, refill and do
not overfill brew basket
Loud noise
when brewing
Brew basket is not
properly in place
• Cancel brewing program,
remove lid and lift the brew
basket. Reseat basket through
lid, centering the brew basket
over the power base
Less water than
initially used
Water trapped in brew
basket
• Remove and slightly tilt
the brew basket to drain
trapped water
Brewer stops
after a few
seconds
Jug not placed on
power base or brew
basket not fully
assembled
• Ensure bottom cap of brew
basket is fully assembled, brew
basket is fully seated through
the lid, and the jug is properly
placed on power base
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