18
User Manual
Descaling Solution Ratio
Cleaner Cleaner to water ratio
Household descaler 1 : 4
Citric acid 3 : 100
TROUBLESHOOTING
Problem Cause Solution
There is sediment/
grounds in
my coffee.
• The grind of coffee
may be too fine for the
removable filter.
• You forgot to place a
coffee filter into the brew
basket before brewing.
• Using too many grounds
can cause the filter
holder to overflow.
• Try using a slightly coarser
grind. Finely ground coffee
can clog the filter holder.
For best brewing results,
use a medium-grind coffee
• Either the permanent filter
or a paper filter must be in
place when brewing.
• Once cooled, clean out the
filter holder and refill using
the appropriate amount of
coffee (1 scoop per cup).
Coffee is too weak • Classic brew setting
was selected.
• Lighter roast coffee.
• Not enough ground
coffee added.
• For stronger flavor, try
choosing the bold setting
[coffee bean button].
• Use a darker roast.
• Add additional coffee
grounds.
Coffee is too strong • Bold brew setting
was selected.
• Coffee roast was
too dark.
• Try Classic brew setting.
Press
button to turn off
Bold brew.
• Use a lighter roast.
• Use fewer grounds.
The carafe
overflowed during
brewing cycle
• The carafe wasn’t empty
before brewing.
• Water reservoir was filled
above the MAX line
• Make sure carafe is empty.
• Only add water to the MAX
line (60 oz) additional
water to the reservoir
after a brew or cleaning
cycle has already started.
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