38
Netport Manager problems
Netport Manager won’t launch
r The problem may be with the workstation. Try running Netport
Manager from a different workstation.
r The configuration may still be in process. If you have just configured
or reset the NetportExpress print server, wait a few seconds before
clicking the print server’s icon in the listing.
NetportExpress print server is missing or is listed incorrectly
r The NetportExpress print server may need to be reset. Unplug the
power cord, then plug it back in. Wait about 30 seconds, then click
the print server’s icon in the print servers list. If you still don’t see the
print server, click the View menu and click Refresh.
r If the activity light blinks in a pattern, there may be a problem with
the device. Check the pattern listing at the beginning of the
Troubleshooting section. If you suspect a faulty device, try
connecting the print server to a different network drop to see if it
works there.
r If you have changed the Share Name or Netport Name after
configuring the the NetportExpress print server, the print server may
not appear in Netport Manager. Re-configure the print server with the
new name(s).
Get printed message instead of print job
r If you get a message instead of a print job, you may have bi-
directional communications enabled for a printer that does not
support this capability. In Netport Manager, go to Properties, select
the port, and uncheck the bi-directional box.
Scrolling the print server list is slow
r You may have a large number of print servers on your network. You
can increase Netport Manager performance by grouping your print
servers into groups
To Next Page
Loading...
Need help?
General