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Frequently Asked Questions
Question: How can I get the camera to focus properly?
Answer: To ensure proper focus, hold the Reader at approximately nose level
when you are seated in front of the printed material. If the Reader is too close
or too far from the text being captured, the results will vary. Be sure to hold
the Reader still when capturing an image. It also helps to ensure that text or
an image appears in the center of the display screen. The camera uses that
quadrant to adjust focus.
Question: How can I prevent the ash from producing a glare on the page?
Answer: Try holding the Reader with the top edge tipped slightly toward you,
and the camera pointed at the center of your text. This position directs the ash
away from the lens and reduces glare. Also, if you are in a well lit space, you can
temporarily turn off the ash. And nally, be sure there is no excess light on the
page. Keep the Reader away from overhead lights, desk lamps or windows.
Question: I backed my Reader les up on a computer but it is difcult to nd a le
in the backup folder on the computer. How can I make les easier to nd?
Answer: When you back up les, copy the les as a group so that they are
organized in the same way on the computer as they are on the Reader. For
example, to nd all the les in a book, copy the book folder from the Reader to
the computer.
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