INT-44HDX Installaon Guide
33
Troubleshoong
Matrix does not power on
Cannot hear surround sound audio
Cannot view 4K (UHD) content
No video from HDBaseT output
» Verify power outlet is acve.
» Verify connuity in power cable.
» Copy EDID from output to input.
» Verify output can broadcast surround sound audio.
» Verify source device is congured to output surround sound audio.
» Copy EDID from output to input.
» Verify display is 4K (UHD) compable.
» Verify source device can output 4K (UHD) content.
» Verify the amber link LED on the HDBaseT output is lit solid.
» Verify video output is not disabled.