What to do if I get a security authentication error on my Intense TAZER ALLOY PRO Bicycle?
A security authentication error on your Intense Bicycle typically indicates that a genuine drive unit is not connected or that some cables are disconnected. Ensure you connect a genuine battery and drive unit. Also, check the condition of the cables to make sure they are properly connected.
What to do if I see a charging error on my Intense TAZER ALLOY PRO Bicycle?
If you encounter a charging error with your Intense Bicycle, remove the charger from the battery, then press the power button.
How to fix a communication error with my Intense TAZER ALLOY PRO Bicycle?
If you are experiencing a communication error with your Intense Bicycle, make sure that the cable is not loose or improperly connected.
What to do if there is a battery malfunction with my Intense TAZER ALLOY PRO?
If you suspect a battery malfunction with your Intense Bicycle, which could be due to an electrical failure inside the battery, connect the charger to the battery and then remove it. Also, press the power button with only the battery connected.
Why does my Intense Bicycle show a temperature protection error?
The temperature protection feature on your Intense Bicycle activates when the battery temperature exceeds the guaranteed operating range. To resolve this, leave the battery in a cool place away from direct sunlight until its internal temperature decreases sufficiently.
Why is the power assistance lower on my Intense TAZER ALLOY PRO?
Reduced power assistance on your Intense Bicycle can occur if the temperature of the drive unit is higher than during normal operation. Stop using the assist function until the temperature of the drive unit drops.
What to do if the power assistance is lower on my Intense TAZER ALLOY PRO and the speed cannot be detected?
If the power assistance is lower on your Intense Bicycle and the travelling speed cannot be detected, check that the speed sensor is properly installed.
How to fix lower power assistance on Intense TAZER ALLOY PRO Bicycle after torque sensor initialization error?
If you experience lower power assistance on your Intense Bicycle and suspect it's due to an unsuccessful torque sensor initialization, take your foot off the pedal, press the battery power button, and turn the power on again.
Why is the power assistance in WALK mode lower than usual on my Intense TAZER ALLOY PRO Bicycle?
If the power assistance in WALK mode is lower than usual on your Intense Bicycle, it may be because an electronic derailleur has been installed in place of a mechanical derailleur. Reinstall the derailleur for which the system is configured to support.
Introduction to the Intense Tazer e-bike model.
Detailed identification of all bike components.
Guidance on initial assembly and preparation for riding.
Contact information for technical assistance and support.
Measuring and adjusting fork sag for optimal performance.
Adjusting fork rebound for desired suspension response.
Explains compression adjustments for fork and shock tuning.
Guide for setting up the Pro model rear suspension.
Guide for setting up the Pro EU model rear suspension.
Details on shock compression and rebound tuning.
Identifying serial numbers and key information for your Tazer.
Procedures for charging and turning on the e-bike.
Using and switching between different assist modes.
Understanding the display and using the Shimano E-Tube app.
Interpreting error codes and warnings for the bike system.
Routine care and scheduled maintenance tasks for the bike.
Detailed component specifications for Pro and Expert models.
Geometry data for Pro and Expert models.
Visual breakdown of parts and available kits.
Recommended torque values for bike assembly.
Compliance statements and additional support resources.
General| Motor | Shimano Steps EP8 |
|---|---|
| Battery | Shimano BT-E8036, 630Wh |
| Handlebar | Intense Recon, 780mm |
| Saddle | SDG Bel-Air V3 |
| Frame | Alloy |
| Display | Shimano Steps SC-E7000 |
| Rear Derailleur | Shimano XT M8100 12-speed |
| Shifters | Shimano XT M8100 |
| Cassette | Shimano SLX M7100, 10-51T |
| Crankset | Shimano EM600, 165mm |
| Brakes | Shimano SLX, BR-M7120, 4 PISTON, W/ 203mm Rotors |
| Front Tire | Maxxis Assegai 29"x2.5" WT, EXO+ |
| Rear Tire | Maxxis Minion DHR II 29"x2.4" WT, EXO+ |
| Stem | Intense Recon |
| Seatpost | Intense Recon, 31.6mm |
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