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Inter-Tel 8560 - Using Reverse Transfer

Inter-Tel 8560
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Inter-Tel
®
Model 8560/8660 User Guide
GETTING STARTED
USING REVERSE TRANSFER
The Reverse Transfer (Call Pick Up) feature allows you to answer a call that is ring-
ing or holding at another endpoint. For example, if the attendant transfers a call to you
but you have stepped away from your endpoint, you can pick up the call using another
endpoint.
To answer a call ringing or holding at another endpoint:
1. Lift the handset and dial .
2. Dial the extension or hunt group number (see page 76) where the call is ringing
or holding. The call is transferred to the endpoint you are using and you are con-
nected to the caller.
NOTE: If the Group Call Pickup feature is enabled, you can pick up a call ringing at
any station in a hunt group by dialing the hunt group’s extension number.
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