Inter-Tel ECX 2000 User Manual

Name: Inter-Tel ECX 2000
Brand: Inter-Tel
Rating: 4 (1 reviews)

62 pages

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Table of Contents2
Fcc Regulations4
Safety Regulations7
Limited Warranty9
Software License Agreement10
Introduction13
General Overview13
- Safety Precautions During Installation and System Upgrades13
- Electrostatic Precaution (Esp)14
- Lightning and Surge Voltage Protection14
- Equipment List14
- Installation Steps16
Installing the Main Equipment17
- Equipment Location17
- Mounting the Ccu17
Modules Located in the Ccu20
- Module Location20
System Expansion21
- Installing the Backplane Wall Bracket21
- Mounting the Ccu with Two Brackets21
- Mounting the Backplane22
Expansion Modules23
- Removing the 008 Module from the Backplane24
- Installing the 008 Module Onto the Backplane24
- Installing an Expansion Module25
- Co Line Module26
External Music-On-Hold Module30
T1 Module (Future Development)30
Connecting the Battery-Backup-Unit (Bbu) to the System31
Connecting the Battery32
Extensions33
- Ecx 2000 Digital Telephone Set33
- Ecx 1000/ Ecx 1000W Digital Telephone34
- Direct Station Selection (Dss) Unit36
- Wall-Mounting an ECX 1000 or ECX 2000 Telephone38
- Door Phone39
Cabling the Unit40
- Connecting the Extensions41
- Ccu Connections42
- Door Phone42
- Doorstrike42
- Connecting Apa (Public Address ) Amplifier42
- Connecting Apc or Printer to the Serial Port42
- Extension Module Mdf Connections43
Internet Router Module Connections44
- Central Bell45
Expanding an Existing System45
- Installing an Additional Co Line Module45
- Installing Additional Extension Modules or an Internet Router Module45
Maintenance Procedures46
- Hot Swapping Faulty Modules46
- Replacing a Faulty Module Mdf47
Replacing Faulty Pcbs48
- Replacing the 008 Extension Board48
- Power Supply Unit Spare Fuse50
- Replacing the Ccu Mdf51
Power Failure52
- Switch on53
Getting Started53
Programming54
- Equipped Co Lines54
- Incoming Ringing54
- Call Restriction54
Internet Router Programming55
- Installation Wizard55
- Dsl56
Recommendations for Customer Training57
Troubleshooting58
- System Not Initializing58
- No Incoming Calls58
- Extension Outgoing Locked58
- No Extension Dial Tone58
- Not Seizing a Line for Outgoing Calls58
- Door Phone Not Operating58
- Phone Reset58
- System Reset58
Technical Specification59
Index61

Questions and Answers:

J
joseph19Aug 12, 2025
How to reset Inter-Tel ECX 2000 Telephone system?
- V
  Virginia ThomasAug 12, 2025
  To perform a software reset of the EncoreCX, press the reset button on the CCU. For a cold reset, enter programming mode and choose system, reset options, and reset to default. These resets affect the entire system and should be used cautiously, ideally under the guidance of your service consultant.