4
CONNECTION DIAGRAM
TROUBLESHOOTING
PROBLEM CAUSE SOLUTION
Needle is not on the record. Place the needle on the record.
I am not hearing any audio
when I am recording.
Turntable not powered.
Make sure that the turntable is connected to a computer
that is powered on.
Cartridge connection is not
secure.
Cartridge must be securely connected to the tonearm
whenever you are using the turntable.
I am experiencing poor
sound quality.
Vinyl record is dirty or
scratched.
Try dusting off and gently wiping the surface of the
record before playing it.
When recording into my
computer on Windows Vista,
my recordings are mono
instead of stereo.
Recording input properties in
Vista not set to “stereo”.
In Vista, you may need to manually specify “stereo” for
the recording input.
Go to Start Control Panel Sound (in Classic
View). Then, click on the Recording tab and highlight
the Microphone input (USB Audio Codec). Click on
Properties to bring up the input settings. Next, click on
the Advanced tab and select “2 channel, 16 bit, 44100
Hz (CD quality)” in the Default Format pull-down menu.
Lastly, click Apply to accept the settings.
My music is playing at a
strange pitch.
Incorrect speed selected on
the turntable.
Make sure that you are playing your records at the speed
they were intended to be played. Select between the
different speeds (33, 45 or 78 RPM).
When recording into my
computer on Windows 7,
music is distorted or
"clipping."
Your computer's recording
level is too high.
Go to Start Control Panel Hardware and Sound
Sound. Click the Recording tab and select USB
Audio Codec as the default device. Click Properties in
the lower right-hand corner. In the new window, click the
Levels tab and set the slider to "4." Click OK to close
the Properties window, then click OK to close the Sound
control panel.
My record stopped playing
before the end of the song.
If you are playing a 45RPM
record, the Autostop feature
may have detected that the
tonearm is close enough to
the center to stop the record.
Set the Autostop Switch to "off."
BEFORE RETURNING THE PRODUCT, please contact ION Audio for technical support:
www.ionaudio.com/supporthome
SPEAKERS
COMPUTER
IMPORTANT WARNING: The
RCA outputs are LINE-level.
Please only connect these
outputs to LINE-level inputs.
You may damage your receiver
if you plug in a LINE-level into a
PH
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