Symptom Cause Remedy
Radio shows “DEV
INIT”
Media Gateway
device is initializing.
This only occurs the rst time the
Media Gateway is powered on. Wait a
few minutes, cycle ignition off and on
then enter SAT mode.
Radio shows iPod
not connected.
iPod cable is not
connected to iPod or
Gateway.
Verify the docking cable is connected
to the Media Gateway and the iPod.
I can not correctly
browse the iPod
through the radio.
The iPod rmware
may be out of date.
Update the iPod rmware for free at
http://www.apple.com/ipod/download.
I have updated
my iPods rmware
and still have
control issues.
Sometimes the iPod
needs to be reset.
Press and hold the center click and
menu buttons for 10 seconds. This
will re-boot the iPod. YOU WILL NOT
LOSE MUSIC on the iPod by doing
this reset.
I don’t see iPod
artistor song
information on the
screen.
The radio is
displaying a different
text eld.
Press the display button to see the
correct text eld. If the problem
persists please see the “Dipswitch
Overview” section.
I can’t use my
iPod’s click wheel
to select music.
The iPod is in
external control
mode. This allows
text to be displayed
on the radio screen
Press the Aux/Sat button and select
the AUX source to control the iPod
from the click wheel.
The Media
Gateway does not
recognize the HD
tuner (HDRT).
The HD tuner
was not properly
connected when
the PXAMG was
rst connected and
initialized.
HDRT must be connected before the
PXAMG is plugged in. Disconnect the
PXAMG from the vehicle harness for
at least 5 minutes. Verify the 8 pin DIN
HDRT cable is securely connected
at both ends before reconnecting the
vehicle harness.
When I listen to
the factory AM or
FM radio there
is only static, no
audio.
Factory antenna
cable is connected
to the HD radio
tuner.
Use Media Gateway to access HD
radio source. This will provide all AM
and FM reception for your vehicle.
No AM or FM
reception using the
HD radio source.
Factory antenna
cable is not
connected to the HD
radio tuner (HDRT).
Remove the factory antenna plug
from the factory radio and connect to
the HDRT module. **NOTE - some
vehicles need to use an aftermarket
antenna adapter to make this
connection.
Symptom Cause Remedy
HD radio station
quality uctuates
or is lost randomly.
The HD tuner is
temporarily losing
reception of the
Digital HD radio
broadcast signal.
This is expected performance. The
digital HD radio playback will resume
in areas of higher broadcast signal
strength.
I hear the iPod or
HD Radio but the
separate screen
does not display
the information.
The PGHFD1A
harness is required
for vehicles
equipped with
a separate LCD
screen.
Install the PGHFD1A harness as
described on page 4.
Trouble Shooting (cont)