eJoni
Guarantee
Your Islabike comes with a 5-year guarantee on frame and forks and a
2-year guarantee on parts including the battery and motor. This covers faulty
manufacturing but not normal wear and tear. This guarantee only applies to the
original purchaser of the bike.
Your statutory rights are not affected by the guarantee.
Our clearance bikes have the following guarantees, these apply to the original
purchaser and are only valid within the UK.
Ex-display / Demo: 5-years frame and forks / 2-years suspension forks and parts
Second hand: 12-months frame, forks, batteries & motors
Our bikes are not guaranteed for racing in sanctioned or competitive
events. The use of a bicycle in hazardous conditions including
changeable and uneven surfaces can put high, unpredictable loads
on the bicycle and its components. Lack of rider skill and experience
can further increase these loads leading to the possibility of serious
damage to the bicycle and/or injury to the rider. If you choose to
participate in these events then please carry out more frequent and
thorough maintenance and checks, including regularly inspecting
the frame, fork, stem, cranks and handlebars for signs of damage.
Discontinue use immediately if anything untoward is spotted and
contact our technical support team on +44 (0) 1584 708 383 or email
techsupport@islabikes.co.uk.
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