Jabra 920 - User Manual

Trouble Shooting Jabra PRO 920
Changing the Channel on Your Jabra 920
Wireless Headset
Look at the back of your headset. The circular dial with letters
from A-G (but no F) on it, is what changes the frequency on
which the telephone works.
Most telephones get a clear dial tone on either channel A or G.
Cisco is B. If you don’t have a dial tone, and you have power and
your battery is fully charged, you have paired the unit to the
base and also checked it isn’t in mute, try changing slowly
through the channels until you hear a dial tone.
Using Mute
There are three buttons on your headset. To turn mute
on, press the middle button. It is slightly concave so you
can find it quickly. A red led will light up on the bottom
front of your headset base. To turn mute off press the
same button again.
Changing the Speaker Volume (speaker - the
voice you hear)
To change the speaker volume (this is the volume of the
person’s voice on the other end of the phone) – press the minus
(-) or plus (+) buttons on your headset. These are either side of
the mute button. You can do this while someone is speaking
and it won’t affect the conversation, except how loud their
voice is.
The circular dial with letters from
A-G (but no F) on it, is what
changes the frequency on which
the telephone works.
Use the minus button twice in one second for
mute, same action to turn mute off

Summary

Jabra PRO 920 Operation Guide

Changing the Channel

Adjusts the frequency on which the telephone works using a dial.

Using the Mute Button

Explains how to mute and unmute the microphone using the middle button.

Adjusting Speaker Volume

Controls the volume of the voice heard from the other end of the call.

PRO 920 Pairing and Troubleshooting

Adjusting Microphone Volume

Modifies microphone volume to reduce echo or improve voice quality.

Automatic Headset Pairing

Describes how the headset automatically pairs with the base when charging.

Troubleshooting Common Issues

Covers solutions for no dial tone, poor microphone pickup, and audio interference.

Jabra PRO 920 Identification and Features

Finding Serial Numbers

Locates serial numbers on the headset and base unit.

Conferencing Capabilities

Explains how to connect up to four headsets for conference calls.

Jabra 920 Specifications

General

Brand	Jabra
Model	920
Category	Headsets
Language	English