Jabra Pro Duo 9465 User Manual

Jabra Pro 9465 Duo
How do I connect my headset with a Polycom IP 320, IP 321, IP
330, IP 331, IP 335, IP 430, IP 450, IP 550, IP 560, IP 650, IP 670
or VVX series so I can answer and end calls electronically?
Requirements:
Jabra Pro 9460, Jabra Pro 9465, Jabra Pro 9470, Jabra Go 6470, or Jabra
Motion Office with the latest firmware installed
Jabra Link 14201-17
Jabra 8800-00-75 (for Polycom IP 320, IP 321, IP 330, or IP 331)
Used in combination with one of the following Polycom desk phones:
SoundPoint IP phones running: SIP software v 3.0 or later, and
BootROM 4.1.0 or later
Polycom IP 321, IP 331 running: SIP software v 3.1.2 rev. C or later
Polycom IP335 running: SIP software v 3.1.2 rev. B or later
VVX series running: SIP software v 3.1.2 rev. B or later, and BootROM
4.1.2 or later
To connect your headset with your desk phone, use the following steps:
1. Plug one end of the EHS adapter into the serial port on the back of
your phone.
2. Plug the other end into the Jabra base socket marked AUX.
3. Connect the RJ-9 connector of the headset to the Jabra base marked
with a phone icon, and connect the other end to the back of the phone
marked with a headset icon (use cord Jabra 8800-00-75 for SoundPoint
IP phone models 320, 321, 330 or 331).
12/09/2022 23:52
https://www.apac.jabra.com/supportpages/jabra-pro-9465/9465-29-804-
102/faq/b02403c2-78e3-4285-87b9-0787e57ad3f3
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Jabra Pro Duo 9465 Specifications

General

Headset Type	Wireless
Wearing Style	Over-the-head
Connectivity	DECT
DECT Security	Yes
Base Unit Display	Yes
Noise Cancellation	Yes
Earpiece	Single earpiece
Wireless Range	Up to 150 meters
Microphone	Noise cancelling
Charging Time	Up to 120 minutes
Compatibility	Desk phone, softphone, mobile phone

Summary

Connecting Jabra Pro 9465 Duo to Polycom Desk Phones

Connection Requirements

Lists necessary hardware and firmware for connecting Jabra Pro 9465 Duo to Polycom phones.

Supported Polycom Phone Models

Details specific Polycom IP and VVX series phone models compatible with the headset.

Physical Connection Steps

Step-by-step guide for physically connecting the headset EHS adapter and cables to the phone and base.

First-Time Desk Phone Configuration

Initiating Guided Setup

Starts the guided setup process on the Jabra base for desk phone connection.

Confirming Setup Method

Confirms the choice of guided setup on the Jabra base screen.

Adapter and Installation Selection

Selecting Special Cable/Adapter

Answers if a special cable/adapter is used, guiding the selection.

Choosing the Correct Adapter Type

Selects the appropriate adapter, such as DHSG, from the list.

Completing Onscreen Installation

Follows on-screen prompts to finalize the headset installation and configuration.

Reconfiguring or Second-Time Setup

Accessing Base Settings Menu

Navigates to the settings menu via the tool icon on the Jabra base.

Selecting Phone Settings Option

Chooses 'Phone settings' from the main settings menu on the Jabra base.

Desk Phone Setup Process

Navigating to Desk Phone Setup

Selects 'Desk phone' within the 'Phone settings' menu.

Initiating Desk Phone Setup Process

Chooses the 'Setup desk phone' option within the desk phone settings.

Confirming and Restarting Setup

Confirming Setup Changes and Restart

Confirms setup changes; base will restart to save and apply settings.

Restarting Guided Setup Process

Initiates the guided setup process again after confirming configuration changes.

Reconfirming Setup Choices

Reconfirming Guided Setup Preference

Reaffirms the preference for a guided setup process.

Reconfirming Adapter Selection

Reconfirms the selection of the correct adapter, like DHSG.

EHS Functionality Setup on Polycom Phones

Accessing Phone Preferences

Navigates phone settings: Settings > Basic > Preferences > Headset.

Configuring Headset Mode

Sets headset mode to Jabra DHSG or Jabra EHS for correct operation.

Applying Phone Settings

Presses the 'Select' soft key to save the configured headset mode.