Jabra PRO 9460 Duo User Manual

How do I avoid the humming noise in my headset when using
an Avaya 1400/9400/9500 series desk phone?
Jabra Pro 9460 Duo
When a Jabra wireless headset with a desk phone interface – such as the
Jabra Pro 920, Jabra Pro 9450, or Jabra Motion Office – is connected to the
headset port on an Avaya 1400/9400/9500 series desk phone, a humming
noise may occur when the headset is in use. The level of humming noise
may vary, depending on the speaker volume that is set on the desk phone
and on the Jabra wireless headset.
To avoid the humming noise, there are alternative ways to connect a Jabra
wireless headset to an Avaya 1400/9400/9500 series desk phone by using
the handset port.
Basic audio connection using the Avaya handset port
Follow these steps to connect*:
1. Remove the Avaya handset cable from the handset port on the desk
phone.
2. Connect the Avaya handset cable to the handset port on the Jabra base.
3. Connect the supplied Jabra phone cable between the Jabra base line
port and the handset port of the Avaya desk phone.
07/04/2021 14:37
https://www.jabra.ca/supportpages/jabra-pro-9460/9460-69-707-105/faq/73b24ef0-09d8-
4159-85be-93b2bc887a1a
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Jabra PRO 9460 Duo Specifications

General

Headset type	Binaural
Product type	Headset
Certification	CE, CB, FCC, IC, NOM, NTC, EAC, PSB, ICASA, TELEC, SIRIM, ACMA, NZ Telepermit, UL, TCO, DECT Security
Product color	Black
Wearing style	Head-band
DECT connectable	Yes
Recommended usage	Office/Call center
Wireless range	150 m
Connectivity technology	Wireless
Impedance	32 Ω
Ear coupling	Supraaural
Headphone frequency	150 - 6800 Hz
Headphone sensitivity	97 dB
Standby time	38 h
Battery voltage	7.5 V
Battery recharge time	2 h
Microphone type	Boom
Microphone sensitivity	-34 dB
Microphone direction type	Unidirectional
Storage temperature (T-T)	0 - 60 °C
Operating temperature (T-T)	10 - 40 °C
Base station weight	197 g
Base station dimensions (W x D x H)	94 x 160 x 82 mm
Quantity	1
Cables included	Phone, USB
Ear pad material	Leatherette
Master (outer) case width	250 mm
Master (outer) case height	479 mm
Master (outer) case length	598 mm
Package type	Box
Package depth	232 mm
Package width	189 mm
Package height	87 mm
Type	DECT telephone handset
Compatibility	Telephone

Weight and Dimensions

Width	165 mm
Height	35 mm
Weight	70 g

Summary

Avoid Humming Noise with Avaya Desk Phone

Basic Audio Connection via Handset Port

Steps to connect Jabra wireless headset to Avaya phone using the handset port to resolve humming noise.

Answering and Ending Calls

Basic Audio Connection Call Handling

Instructions for answering and ending calls for the basic audio connection method.

Open Desk Phone Line Setting

Ensure the Jabra base setting 'Open desk phone line when undocked' is set to 'on'.

Remote Call Control with GN1000

GN1000 Connection Steps

Steps to connect the Jabra GN1000 remote handset lifter to the Avaya phone and Jabra base.

GN1000 Call Handling

Instructions for answering and ending calls using the headset with the GN1000.

Electronic Hook Lifter Setting

Ensure the Jabra base setting 'Electronic hook lifter' shows Jabra GN1000.

Consult Jabra Support