Jabra Engage 50 Mono User Manual

Jabra Engage 50 Datasheet
Jabra Engage 50
Engineered to be the world’s best
professional digital corded headset
*
The Jabra Engage 50 headset is designed for softphone
environments, with features that combat noise and interruptions
to drive customer satisfaction in the contact center.
Digital sound for the clearest calls
A unique, 3-microphone system filters out background noise
and breathing sounds, giving callers a superior experience. Stereo
sound and super wideband give vibrant, lifelike conversations –
with the highest levels of hearing protection for agents.
Reduce interruptions and enhance agents’ focus
Multi-color status lights on both earcups ensure interruptions
are kept to a minimum. More than just a busylight, the status
lights can be customized for specific needs
1
. Impressive passive
noise cancellation enhances agents’ focus.
Live guidance for agents and rich call analytics
improve customer experience
The Engage 50 leverages Jabra software
3
for a smarter way to
overcome noise. With live on-screen microphone guidance for
agents, and rich call analytics for the business, the Engage 50
helps deliver better-sounding calls.
Better call control for greater efficiency
The call control unit accessory enables agents to adjust volume
levels and mute, speed dial, answer and end calls, and update
their status lights at the touch of a button.
Designed for softphone environments
Built for today – ready for tomorrow. Features category-first USB-C
for easy connection to PC and mobile devices, and with USB-A
connectivity available as an accessory.
At a glance
Jabra Engage 50 corded headset
• 3-microphone system
• Stereo sound and super wideband
• Customizable status lights
1
on both earcups
• Intuitive, stay-flat control unit
2
• Live microphone guidance for agents
• Rich call analytics for the business
• USB-C connectivity. USB-A connectivity also available
2
Jabra.com/Engage50
* Refer to Jabra.com/commercial-claims
1
Using Jabra SDK
2
Optional accessory
3
Jabra Xpress, Jabra Direct and Jabra SDK
Works with

Jabra Engage 50 Mono Specifications

General

Brand	Jabra
Model	Engage 50 Mono
Category	Headsets
Language	English

Summary

Jabra Engage 50 Product Overview

Digital Sound for Clear Calls

Unique 3-microphone system filters background noise for superior call quality and agent hearing protection.

Reduce Interruptions and Enhance Focus

Multi-color status lights and passive noise cancellation minimize interruptions and boost agent concentration.

Live Guidance and Call Analytics

Jabra software provides live microphone guidance for agents and call analytics for business.

Better Call Control for Efficiency

Call control unit accessory allows agents to manage calls, volume, and status lights easily.

Designed for Softphone Environments

Features USB-C connectivity for easy connection to modern devices, with USB-A option.

Jabra Engage 50 Connection and Usage

How to Connect Devices

Connect the headset to PC/Softphone/Mobile devices via USB-C, Control Unit, or Extension Cord accessories.

How to Wear the Headset

Adjust the headband and bendable boom arm for optimal positioning and comfort.

Jabra Engage 50 Compatibility

Certifications and Supported Platforms

The headset is certified for major platforms like Skype for Business and compatible with Cisco.