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95
Warranty
The warranty must be registered within thirty (30) days from the date of purchase in order for this warranty to
become effective.
WARRANTY SERVICE
For the user’s benet, the Company maintains a list of independent service personnel to perform required
warranty service repairs. Such rms are not agents or representatives of the Company and cannot bind the
Company by words or conduct.
The Company will provide the warranty service described above when the following conditions have been met:
the failure is covered by the warranty; the user has informed an Authorized Sauna Works Warranty Service
Department Representative of the nature of the problem during the warranty period; conclusive evidence (e.g.,
proof of purchase or installation) is provided to the foregoing by the user proving that the failure occurred or was
discovered within the warranty period; and, an authorized independent service person or Company representative
has been permitted to inspect the unit during regular business hours within a reasonable time after the problem
was reported by the user. In order to obtain warranty service, contact Sauna Works at:
www.InfraredSauna.com or
Sauna Works, Inc.
Warranty Service Department
1077 Eastshore Highway
Berkeley, California 94710
Call: (800) 798-1779 or (510) 601-1775
To obtain warranty service, call or write the above. Provide a description of the problem and proof of purchase.
You will be instructed how to obtain replacements and where to return, at your expense, the failed component(s),
option(s), or accessory(ies). All replacement parts, equipment, and repairs shall assume the remaining warranty
period of the part(s) replaced and do not extend the same.
The Company’s warranty obligation shall be discharged upon tender of replacement or repair. The customer’s
refusal to accept the tender terminates the Company’s warranty obligation. Company will only pay for shipping and
handling fees to return the repaired or replacement unit to you if we elect to replace the defective unit.
SAUNA WORKS LIMITED LIFETIME WARRANTY
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