EasyManua.ls Logo

JASON Hydrotherapy MicroSilk - User Manual

Default Icon
25 pages
Print Icon
To Next Page IconTo Next Page
To Next Page IconTo Next Page
Loading...
Jason International, Inc. • 501.771.4477 Page 1 of 25 Customer Service : 800.255.5766
Copyright © 2018 Jason International, Inc.Copyright © 2018 Jason International, Inc.
“TO BE REMOVED FOR USE BY THE OCCUPANT.”
49-1020-000
Date 08/2018
OWNER’S MANUAL
forma
®
and Designer Collection Baths
INSTALLATION, OPERATION, AND MAINTENANCE
Jason International, Inc.
8328 MacArthur Drive
North Little Rock, AR 72118
www.jasoninternational.com
MADE IN THE U.S.A.
OWNER’S RECORD
Dealer:
Date Purchased:
Date Installed:
Installer:
PLACE SERIAL NUMBER CARD WITH
PRODUCT CONFIGURATION IN THIS BOX
INSPECTION
Inspect the unit prior to installation. In the event of a
problem, DO NOT install the unit.
All components are factory assembled to the bath and the
unit is water tested and inspected prior to leaving Jason
International, Inc.
NOTE: Transportation and insurance from Jason’s
factory are the buyer’s responsibility.
Damage sustained in transit is the responsibility of
the carrier. If damage is discovered, the carrier must
be immediately notified in writing with a request for a
representative to inspect the unit. Failure of the carrier
to respond should be reported to the seller and carrier.
Always file a freight claim promptly.
The installer is responsible for insuring that the unit is
free from defects or shipping damage. In the event of a
problem, DO NOT install the unit.
Jason International is not responsible for damage that
might have been avoided by inspection or testing prior to
installation.
Damage to the unit during installation will not be covered
by warranty and is the responsibility of the installer.
If the carton shows sign of damage, inspect
the product before accepting and describe the
problem on the Bill of Lading.
ALL WARRANTY CLAIMS ON ACRYLIC SURFACE
DAMAGE MUST BE MADE PRIOR TO INSTALLATION.
Inspect plumbing and bath surface for missing or damaged
components. Alert your dealer of any discrepancies.
To protect the unit from damage keep the bath in the
carton until ready for installation.
EQUIPMENT ACCESS
In accordance with Building Codes, service access to
all hydrotherapy bath equipment, controls and electrical
connections must be provided during installation
(Recommended minimum 28” x 17” [71 x 43 cm]).
Insufficient access will hinder repair and maintenance.
Warranty service will not cover costs of providing
equipment access.
The Specification Sheet for this bath contains additional
technical information. This sheet can be provided by your
dealer or accessed online at www.jasoninternational.com.

Questions and Answers

  • C
    ctorresAug 14, 2025
    How to troubleshoot JASON Hydrotherapy Bathtubs system that fails to operate?
    • S
      shannon22Aug 14, 2025
      If your JASON Hydrotherapy Bathtubs system fails to operate, here's what you can check: * **Power:** Reset any tripped circuit breakers or GFCI outlets. Inspect fuses and replace them if they're faulty. Check the voltage at the motor when the control is on. If there's no voltage, the control might be defective. * **Motor Connection:** Ensure the motor is securely plugged into the control box outlet. * **Keypad:** Verify the keypad is properly connected and reconnect it if necessary.
  • V
    Virginia GilesAug 17, 2025
    What to do if JASON Hydrotherapy MicroSilk circuit breaker trips repeatedly?
    • S
      Scott HodgeAug 18, 2025
      If the circuit breaker for your JASON Hydrotherapy Bathtubs trips repeatedly, the breaker may be defective and require replacement.
  • L
    Linda OrtizAug 20, 2025
    Why does my JASON Hydrotherapy Bathtubs equipment shut off by itself?
    • L
      lsimsAug 20, 2025
      Your JASON Hydrotherapy Bathtubs equipment might be shutting off prematurely due to several reasons: 1. The motor may have overheated, causing the thermal protection device to deactivate it. Ensure the motor has adequate ventilation, remove any obstructions, and allow it to cool down. Also, verify the service and wire size. 2. If you have a Signature model, the water level may have dropped below the recommended level. Refill the tub to above the jets.
  • B
    Blake BaileyAug 25, 2025
    What to do if JASON Hydrotherapy Bathtubs pump operates, but water is not being pumped?
    • B
      brianolsenAug 25, 2025
      If the pump in your JASON Hydrotherapy Bathtubs is running but not pumping water, check for obstructions in the suction or discharge lines and remove them. Also, ensure the union is tight on the suction side of the pump, as a suction air leak could be the cause.
  • A
    Annette FloresAug 27, 2025
    How to fix JASON Hydrotherapy MicroSilk Bathtubs LED light that will not operate?
    • P
      Peggy RuizAug 27, 2025
      If the LED light on your JASON Hydrotherapy Bathtubs isn't working, check the cable connections to ensure they are correctly connected.
  • C
    Caroline EdwardsAug 30, 2025
    Why JASON Hydrotherapy Bathtubs pump operates, but no air is injected into the water?
    • D
      david18Aug 30, 2025
      If your JASON Hydrotherapy Bathtubs pump is running but not injecting air into the water, the suction or discharge may be blocked. Check for and remove any obstructions.
  • K
    Krista DunnSep 3, 2025
    Why doesn't JASON Hydrotherapy Bathtubs air bath function properly in Wave or Pulse mode?
    • D
      davislarrySep 3, 2025
      If your JASON Hydrotherapy Bathtubs air bath isn't functioning correctly in Wave or Pulse mode, try increasing the blower speed to a mid-range setting before switching to those modes.
  • J
    john79Sep 6, 2025
    How to fix JASON Hydrotherapy Bathtubs whirlpool jet not working?
    • K
      karenkimSep 7, 2025
      If a whirlpool jet in your JASON Hydrotherapy Bathtubs isn't working, make sure the jet is in the open position, as JASON jets can be individually opened or closed.
  • P
    Pamela JohnsonSep 9, 2025
    Why does JASON Hydrotherapy Bathtubs blower turns on when not in use?
    • M
      Michelle BrownSep 10, 2025
      If the blower on your JASON Hydrotherapy Bathtubs turns on when not in use, it's likely the purge cycle has started. This is a normal function that helps keep the air channel dry and sanitary, so no action is needed.

Summary

INSTALLATION, OPERATION, AND MAINTENANCE

Inspection and Initial Checks

Inspect the unit prior to installation for any problems and check for shipping damage.

IMPORTANT SAFETY INSTRUCTIONS

General Safety Precautions

Instructions concerning fire, electric shock, and injury risks during bath use.

FEATURES, CONTROLS AND OPERATING INSTRUCTIONS

INSTALLATION INSTRUCTIONS

Electrical Installation and Wiring

Requirements for electrical service, GFCI protection, grounding, and control box connections.

TROUBLE SHOOTING GUIDE

General System Issues

Troubleshooting for common system failures, auto shutoff, and breaker trips.

WARRANTY INFORMATION

Warranty Registration and Information

Information on warranty registration, validation, and the limited warranty statement.

JASON Hydrotherapy MicroSilk Specifications

General IconGeneral
BrandJASON Hydrotherapy
ModelMicroSilk
CategoryBathtubs
LanguageEnglish

Related product manuals