JASON Hydrotherapy Integrity User Manual

Jason International, Inc. · 501.771.4477 Page 1 of 16 Customer Service: 800.255.5766
Copyright © 2021 Jason International, Inc.
If the carton shows sign of damage,
inspect the product before accepting
and describe the problem on the Bill of
Lading.
INSPECTION
Inspect the unit prior to installation. In the event of a
problem, DO NOT install the unit.
All components are factory assembled to the bath and the
unit is water tested and inspected prior to leaving Jason
International, Inc.
NOTE: Transportation and insurance from Jason’s
factory are the buyer’s responsibility.
Damage sustained in transit is the responsibility of the
carrier. If damage is discovered, the carrier must be
immediately notified in writing with a request for a
representative to inspect the unit. Failure of the carrier to
respond should be reported to the seller and carrier.
Always file a freight claim promptly.
The installer is responsible for insuring that the unit is free
from defects or shipping damage. In the event of a
problem, DO NOT install the unit.
Jason International is not responsible for damage that
might have been avoided by inspection or testing prior to
installation.
Damage to the unit during installation will not be covered
by warranty and is the responsibility of the installer.
ALL WARRANTY CLAIMS ON ACRYLIC SURFACE
DAMAGE MUST BE MADE PRIOR TO INSTALLATION.
Inspect plumbing and bath surface for missing or damaged
components. Alert your dealer of any discrepancies.
To protect the unit from damage keep the bath in the
carton until ready for installation.
EQUIPMENT ACCESS
In accordance with Building Codes, service access to all
hydrotherapy bath equipment, controls and electrical
connections must be provided during installation
(Recommended minimum 28” x 17” [71 x 43 cm]).
Insufficient access will hinder repair and maintenance.
Warranty service will not cover costs of providing
equipment access.
Jason offers an optional removable lateral skirt for all
rectangular baths. The skirts are available in matching
acrylic colors and provide convenient access to bath
equipment, as well as an excellent finished appearance.
The Specification Sheet for this bath contains additional
technical information. This sheet can be provided by your
dealer or accessed online at www.jasoninternational.com.
Jason International, Inc.
8328 MacArthur Drive
North Little Rock, AR 72118
www.jasoninternational.com
MADE IN THE U.S.A.
49-1013-004
Date 05/2021
Integrity
®
Collection Baths
INSTALLATION, OPERATION AND MAINTENANCE

JASON Hydrotherapy Integrity Specifications

General

Shape	Rectangular
Installation Type	Drop-in
Material	Acrylic
Color	White
Warranty	Limited Lifetime
Dimensions	60 x 32 x 20 inches

Summary

Pre-Installation Procedures

Inspection and Damage Check

Inspect the unit for damage before accepting and installing. Report any issues immediately.

Warranty Claims Before Installation

All acrylic surface damage warranty claims must be made prior to installation.

Equipment Access Requirements

Ensure adequate space is provided for service access to bath equipment and connections.

Important Safety Instructions

General Usage and Child Supervision

Use unit as intended, supervise children, and avoid unauthorized attachments.

Hyperthermia and Health Risks

Understand hyperthermia symptoms and risks, especially with alcohol or medication.

Safe Bath Entry and Operation

Enter/exit slowly, ensure suction cover is on, and maintain water level above jets.

Features, Controls, and Operation

Introduction and System Overview

Manual overview, initial cleaning, and general operating notes for the bath.

MicroSilk® System Features

Details MicroSilk hydrotherapy benefits, unit operation, and port usage.

AirMasseur® System Features

Explains AirMasseur blower, speed control, and automatic purge for massage.

Whirlpool System Features

Describes Whirlpool jets, pump, and controls for relaxation and tension relief.

User Maintenance and Care

Humidity Control in Bathrooms

Prevent mold and mildew by ensuring proper bathroom ventilation and preventing leaks.

Cleaning Acrylic Surfaces

Instructions for cleaning acrylic bath surfaces and maintaining their finish.

System Flushing and Sanitization

Procedure for flushing and sanitizing the bath and plumbing system regularly.

Repair and Service Advice

Guidance on seeking qualified technicians for repairs and preparing for service calls.

Installation Procedures

Framing and Bath Support

Construct frame for bath deck support and proper drainage. Consider clearances for equipment.

Ventilation and Air Inlet

Requirements for AirMasseur blower ventilation and ambient air temperature for optimal heating.

Drain and Overflow Installation

Install drain and overflow assembly and rough-in plumbing for faucets.

Leveling and Base Installation

Ensure bath is level for drainage and support. Use mortar if subfloor is uneven.

Installation Details and Finishing

Alcove Installation with Tile Lip

Install ledger strips to support tile lip flange in alcove installations.

Acrylic Surface Protection during Install

Protect the acrylic bath surface from damage using suitable materials during installation.

Water Testing and Leak Detection

Recommended procedure to water test the bath and plumbing for leaks before final installation.

System Installation Procedures

Remote Air Blower Mounting

Instructions for remotely mounting the AirMasseur blower for optimal placement and access.

Whirlpool Pump Assembly Field Install

Field installation steps for the Whirlpool pump assembly if shipped separately.

Electrical Installation Requirements

GFCI Protection and Wiring Safety

Connect to a dedicated 120V GFCI circuit. Ensure GFCI is accessible for testing and not interrupted.

Grounding and Wiring Safety

Proper grounding is required. Avoid altering factory wiring and route away from heat sources.

System Connections and Wiring

MicroSilk® System Connections

Connect the MicroSilk unit to the air switch control box and dedicated GFCI circuit.

AirMasseur® System Connections

AirMasseur® System Wiring

Connect the AirMasseur unit to the air switch control box and dedicated GFCI circuit.

Whirlpool System Connections

Whirlpool [WP] System Wiring

Connect the Whirlpool system to dedicated GFCI circuits for the pump and optional heater.

Troubleshooting Common Issues

General System Troubleshooting

Diagnoses and resolves issues like no power, unexpected shutoffs, and repeated breaker trips.

MicroSilk® Pump Troubleshooting

Addresses specific MicroSilk pump problems like clogged air intake or leaks.

System-Specific Troubleshooting

AirMasseur® Blower Operation Issues

Explains blower operation during purge cycles and normal functionality.

Whirlpool System Troubleshooting

Resolves issues with whirlpool jets not working or pump leaks.

Warranty and Registration

Product Warranty Registration

Instructions for registering the product warranty online for service and support.

Limited Warranty Terms and Exclusions

Details the warranty period, coverage, exclusions, and limitations for defective merchandise.