If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a
safety defect exists in a group of vehicles it
may order a recall and remedy campaign.
However, NHTSA cannot become involved in
individual problems between you, your dealer
or Jayco. For additional information, please
refer to the NHTSA website at
www.safercar.gov
.
To contact NHTSA by phone:
Call the Department of Transportation (DOT)
Vehicle Safety Hotline at 1-888-327-4236 and
a NHTSA representative will record your
complaint information (TTY: 1-800-424- 9153
or 1-202-484-5238).
To contact NHTSA by mail:
U.S. Department of Transportation
National Highway Traffic Safety Administration
Office of Defects Investigation NVS-211
400 7th Street SW
Washington, DC 20590
In Canada
If you believe your RV has an alleged safety
defect, you should contact Transport Canada
and Jayco. Transport Canada prefers to be
called instead of posted mail or email as it
enables their investigators to confirm that your
information is correct, and to answer your
questions accurately. For additional
information, please refer to the Transport
Canada website at www.tc.gc.ca
.
To contact Transport Canada by phone:
Call 1-800-333-0510 (or 1-613-993-9851 if
you are calling from the Ottawa region) and
ask to speak to a defect investigator.
To contact Transport Canada by mail:
Road Safety and Motor Vehicle
Regulation Directorate
Transport Canada
Tower C, Place de Ville
330 Sparks Street
Ottawa, Ontario K1A 0N5
MANUFACTURING PROCESS
Jayco recreation vehicles
are manufactured for use as
temporary living quarters for
recreation, camping and
travel uses, all as defined by
the bylaws of the Recreation
Vehicle Industry Association
(RVIA).
This recreation vehicle is
not intended for use as a
full-time residence or for commercial use.
Commercial use means using the RV as a
business asset such as a mobile office or
using the RV for lease or rental purposes.
Jayco reserves the right to discontinue or
change specifications or design at any time
without notice and without incurring any
obligation whatsoever. RV's built for sale in
Canada may differ to conform to Canadian
Codes.
CUSTOMER RESPONSIBILITY
It is important you read and understand the
information in this manual and your Goodie
Bag before using your RV.
Familiarize yourself with the applicable
warranties. You are responsible for ensuring
the procedures for obtaining warranty repair
are followed properly. It is your responsibility
and obligation to return your RV to your dealer
for warranty service repair.
As the owner of the RV, you are responsible for
regular and proper maintenance performed in
accordance with this manual and the OEM
manuals. Regular and proper maintenance will
help prevent conditions arising from neglect
that are not covered by warranty.
As with your other personal belongings, it is
important to protect yourself and others with
insurance coverage. Your insurance agent can
assist you in obtaining the appropriate
insurance coverage for personal liability, theft,
collision, property damage, etc.
2
SECTION 1
WARRANTY & SERVICE
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RVIA seal
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