Troubleshooting Procedures
!
WARNING
To avoid risk of electrical shock, personal injury, or death, disconnect power to vent hood before servicing, unless
testing requires power.
10 16023510
©2004 Maytag Services
Problem Possible Cause Correction
Lights illuminate at half
brightness only
(Blower motor operates)
Loose wires to lights/control board.................
Light socket defective.....................................
Control board defective ..................................
Control panel defective...................................
Touch pad or control panel defective .............
• Verify wires are connected and
tight at light socket/control board.
• Perform halogen light test.
• Perform control board test.
• Perform control panel test.
• Perform touch pad or control
panel test.
Vent hood vibrates when
operating blower motor
Blower motor loose.........................................
Blower motor wheel damaged........................
Vent hood not securely fastened....................
• Tighten blower motor.
• Replace blower motor wheel.
• Verify vent hood installation;
tighten as necessary.
Metal filter vibrates when
operating blower motor
Metal filter loose .............................................
Broken clip......................................................
• Tighten or change metal filter.
• Replace the clip.
Display will not illuminate No input power ...............................................
Circuit breaker tripped ....................................
Loose wire connection or broken wire............
Control board defective ..................................
Touch pad or control panel defective .............
• Verify 120 VAC is present at unit.
• Verify circuit breaker isn’t tripped.
• Verify all connections are clean
and tight, wires are not broken.
• Verify voltage is present. If so,
perform control board test.
• Perform touch pad or control
panel test.
Heat lamp will not illuminate Heat lamp bulb defective................................
No input power ...............................................
Circuit breaker tripped ....................................
Loose wire connection or broken wire............
Touch pad or control panel defective .............
• Replace heat lamp bulb.
• Verify 120 VAC is present at unit.
• Verify circuit breaker isn’t tripped.
• Verify all connections are clean
and tight, wires are not broken.
• Perform touch pad or control
panel test.
Dim display Loose wire connection or broken wire............
Control board requires a reset........................
Control board defective ..................................
Touch pad or control panel defective .............
• Verify all connections are clean
and tight, wires are not broken.
• Disconnect power to unit for 15
minutes. If still dim, replace the
control board.
• Verify voltage is present. If so,
test control board.
• Perform touch pad or control
panel test.
Any one single function on
control panel does not
operate
Touch pad or control panel defective .............
• Perform touch pad or control
panel test.
Vent hood not venting
properly
Vent hood not close enough to cooktop.........
Open doors/windows affecting air flow...........
Ductwork clogged or blocked .........................
Duct opening restricted ..................................
Ductwork too small .........................................
• Verify distance between hood
and cooktop (24-32 inches).
• Close all nearby doors and
windows.
• Clean the ductwork.
• Adjust the duct opening direction.
• Increase size of ductwork.
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