JLab Audio Neon Wireless - User Manual

NEON WIRELESS HEADPHONES
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We take pride in our products and fully stand behind them.
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YOUR SATISFACTION IS GUARANTEED
You may exchange or return merchandise within 30 days of the purchase date.
Learn more at jlabaudio.com/guarantee
YOUR WARRANTY
You may register your product at jlabaudio.com/register. All warranty claims are subject to JLab Audio
authorization and at our sole discretion. Retain your proof of purchase to ensure warranty coverage.
CONTACT US
Reach out to us at support@jlabaudio.com or visit jlabaudio.com/contact
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FIRST TIME SETUP: BLUETOOTH PAIRING
Notes:
• Bluetooth is a wireless radio technology, which means it is sensitive to objects between the headphone and the connected device.
The headphone is designed to be used within 33 feet (10 meters) of a connected device, with no major objects in between (walls, etc.).
• Once successfully connected, the headphone will memorize your device and automatically pair when turned on in the future.
Only one device may be connected at a time. To pair a different device, first unpair the current one through its Bluetooth settings.
• If for any reason Bluetooth connection is lost, manually reconnect your Bluetooth device.
Select “JLab Neon BT” in your device settings
to connect.
When the headphones
are paired, voice prompts
“You are connected”
and blue light will
flash slowly.
Bluetooth
JLab Neon BT
Settings
3
When the Neon Wireless
Headphones are powered
off, press and hold
the Power Button for
approximately 10 seconds.
Fast blinking red and blue
light indicates searching
for Bluetooth device.
2
Turn on the Bluetooth
in your device settings.
Bluetooth
Settings
1
CHARGING
Note: For optimum performance, charge overnight with Micro USB
cable prior to using. Allow about 3 hours to fully charge.
Connect the Micro USB (included) to the headphone and connect
the USB into a computer or AC adaptor (not included). Make sure
the USB connection has a power output source.
Solid red light indicates the headphone is charging.
Solid blue light indicates charging is complete.
ACCESSORIES
MICRO USB
CABLE
OR

Summary

Product Guarantees and Support

Satisfaction Guarantee

Return or exchange merchandise within 30 days of purchase date.

Warranty Information

Register product for warranty claims and retain proof of purchase.

Contact Information

Reach out via email or visit website for support.

First Time Bluetooth Setup

Bluetooth Pairing Process

Turn on device Bluetooth, press headphone power button for 10s, select device.

Bluetooth Connectivity Notes

Wireless tech sensitive to objects; 33ft range; auto-pairs after first connection.

Accessories and Charging

Included Accessories

Micro USB cable is included for charging.

Headphone Charging

Charge via Micro USB for ~3 hours. Solid red indicates charging, solid blue for complete.

Button and Function Controls

Power and Pairing Controls

Power on/off (3s hold) and re-pairing (10s hold when off).

Playback and Call Management

Play/pause music, answer/hang up calls with a single click.

Voice Assistant Activation

Activate Siri or Google Assistant with a double-click.

Volume and Track Navigation

Control volume with single clicks and skip tracks with double-second holds.

EQ Mode Selection

Cycle through JLab Signature, Balanced, and Bass Boost EQ modes.

Headphone Warm-Up and Care

Headphone Burn-In

Optional 40-hour burn-in process for optimal audio performance.

Usage and Care Precautions

Avoid moisture, extreme temperatures, dropping, and wax buildup for longevity.

Overview

1. Function Description
2. Important Technical Specifications
3. Usage Features
4. Maintenance Features
5. Warranty and Support

This document describes the JLab Neon Wireless Headphones, outlining their functions, setup, and maintenance.

Function Description

The JLab Neon Wireless Headphones are designed for wireless audio playback via Bluetooth. They offer a range of controls directly on the headphones, including power on/off, play/pause, answer/hang up calls, volume adjustment, track navigation, and activation of voice assistants (Siri for iOS, "OK Google" for Android). The headphones also feature three EQ modes: JLab Signature, Balanced, and Bass Boost, allowing users to customize their audio experience.

Important Technical Specifications

• Connectivity: Bluetooth wireless technology.
• Wireless Range: Designed for use within 33 feet (10 meters) of a connected device, without major obstructions.
• Charging: Via Micro USB cable.
• Charging Time: Approximately 3 hours for a full charge.
• Battery Indicator: Solid red light for charging, solid blue light for charging complete.
• Bluetooth Pairing Indicator: Fast blinking red and blue light when searching for a device; slow flashing blue light when connected.
• EQ Modes: JLab Signature (amplified bass and vocals), Balanced (even sound), Bass Boost (amplified bass and sub-bass).

Usage Features

• First-Time Bluetooth Pairing:
  1. Turn on Bluetooth in your device settings.
  2. With the headphones powered off, press and hold the Power Button for approximately 10 seconds until a fast blinking red and blue light indicates searching.
  3. Select "JLab Neon BT" in your device settings to connect.
  4. Upon successful pairing, a voice prompt "You are connected" will be heard, and the blue light will flash slowly.
• Automatic Reconnection: Once successfully connected, the headphones will memorize the device and automatically pair when turned on in the future.
• Connecting to a New Device: To pair a different device, first unpair the current one through its Bluetooth settings.
• Manual Reconnection: If Bluetooth connection is lost, manually reconnect through your device's Bluetooth settings.
• Button Functions:
  • Power On/Off: Press and hold for 3 seconds.
  • Play/Pause / Answer/Hang Up Calls: 1 click.
  • Activate Siri (iOS) or "OK Google" (Android): 2 clicks.
  • Re-pairing and Additional Devices: When power is off, press and hold for 10 seconds.
  • Volume Up: 1 click.
  • Track Forward: 2-second hold.
  • Volume Down: 1 click.
  • Track Backward: 2-second hold.
  • EQ Modes: Press and hold VOL+ and VOL- simultaneously for 1+ second to cycle through the three EQ settings (JLab Signature, Balanced, Bass Boost).
• Burn-in (Optional): JLab recommends 40 hours of "burn-in" time to optimize audio performance. This process loosens the diaphragm and stresses the headphone driver. This can be achieved through normal use or by using the JLab Audio app (available on App Store and Google Play) or accessing the burn-in method at jlabaudio.com/burnin.

Maintenance Features

• Charging: Charge overnight with the Micro USB cable prior to first use for optimum performance. Connect the Micro USB to the headphone and the USB end to a computer or AC adaptor with a power output source.
• Cleaning: Carefully remove any wax buildup in headphone cups with a cotton swab or other small tool to maintain sound quality.
• General Care:
  • Avoid moisture or liquids on the headphone cups.
  • Avoid extreme heat, cold, and humidity.
  • Avoid dropping or crushing the headphones.
  • Avoid stressing the cable by rapid pulling, extreme force, or bending at a sharp angle.
  • Treat the headphones as you would a nice pair of sunglasses and keep them in a safe location when not in use.
• Health and Safety:
  • If experiencing discomfort or pain, try lowering the volume or discontinuing use temporarily.
  • If regular discomfort persists, discontinue use and consult a physician.

Warranty and Support

• Satisfaction Guarantee: Merchandise can be exchanged or returned within 30 days of purchase (jlabaudio.com/guarantee).
• Warranty: Register your product at jlabaudio.com/register. All warranty claims are subject to JLab Audio authorization. Retain proof of purchase.
• Contact: For support, reach out to support@jlabaudio.com or visit jlabaudio.com/contact.

JLab Audio Neon Wireless Specifications

General

Brand	JLab Audio
Model	Neon Wireless
Category	Headphone
Language	English