Why can't my Johnson Controls Thermostat access my USB drive?
If your Johnson Controls Thermostat is unable to access a USB drive, reformat the USB drive, or try a different USB drive with a supported format (FAT for networked models, FAT16 for wireless models, and FAT32 for all models).
Why is my Johnson Controls Thermostat showing a lower temperature than actual?
If the temperature displayed on your Johnson Controls Thermostat is lower than the actual room temperature, seal any holes behind the TEC to reduce drafts. Also, move the location of the TEC or change the venting to prevent air from being forced through the TEC.
What to do if the touchscreen is unavailable on my Johnson Controls TEC3613?
If the touchscreen components on your Johnson Controls Controller have failed to initialize, try rebooting the controller. If the problem continues, you may need to order replacement units and return the affected devices to Johnson Controls under the RMA program.
How to fix a 'Remote Zone Temp Fail' error on a Johnson Controls TEC3613 Controller?
If your Johnson Controls Controller displays 'Remote Zone Temp Fail', it means the external zone temperature sensor is either disconnected or has failed. First, check the sensor wiring. If you intentionally disconnected it, reset the sensors through the menu. If the issue persists, you may need to order replacement units and return the faulty devices to Johnson Controls under the RMA program.
How to troubleshoot a 'Supply Temp Fail' error on a Johnson Controls TEC3613?
If your Johnson Controls Controller displays 'Supply Temp Fail', the external supply temperature sensor is either disconnected or has failed. You can try these steps: First, check the sensor wiring. If intentionally disconnected, reset the sensors by going to the menu, then Control Setup, and selecting Inputs. If the problem continues, order replacement units and return the affected devices to Johnson Controls under the RMA program.
Why is the TEC3000 zone temperature not changing fast enough on my Johnson Controls TEC3613?
If the TEC3000 zone temperature on your Johnson Controls Controller isn't changing fast enough compared to a calibrated sensor, it might be because the TEC3000 is set up for larger spaces by default when a proportional device is active. To resolve this, go to Control Setup > Tuning > Equipment Size and select 'Oversized'.
What does 'Changeover Fail' mean on my Johnson Controls TEC3613 Controller and how to fix it?
If your Johnson Controls Controller displays 'Changeover Fail', it indicates that the Supply Temperature Sensor is either not installed, has failed, or has been disconnected. As a result, the TEC can't detect the changeover mode for cooling or heating. You can follow the same troubleshooting steps as for a 'Supply Temp Fail' alarm.
How to resolve a 'Board Mismatch' error on my Johnson Controls TEC3613?
If your Johnson Controls Controller displays 'Board Mismatch', it means the baseboard and CPU board are not correctly paired. The TEC will show an error message with the model numbers of both boards. To fix this, match the baseboard to its corresponding CPU board.
Settings for brightness, units, time, date, and display elements for the home screen.
General| Mounting | Wall Mount |
|---|---|
| Number of Universal Inputs | 2 |
| Number of Binary Outputs | 2 |
| Enclosure Rating | IP20 |
| Input Voltage | 24 VAC |
| Temperature Range | 0 to 50 °C |
| Communication Protocol | N2 |
| Input | Universal Inputs |
| Output | Binary Outputs |
| Weight | 0.5 lbs |
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