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Symptom Remedy
SiriusXM® Radio
“CHLOCKED LOCK CODE?” The selected channel is locked. Enter the correct pass code
to unlock.
( 13)
“CHANUNSUB” The selected channel is unsubscribed.
Call 1-866-635-2349 in the U.S.A. or 1-877-438-9677 in
Canada to subscribe.
“CHUNAVAIL” The selected channel is unavailable. Visit
www.siriusxm.com for more information about the
SiriusXM channel lineup.
“CHKANTENNA” Check that the antenna and its connection are in good
condition.
“CHECKTUNER” Make sure the SiriusXM Vehicle Tuner is connected to the
unit.
“NOSIGNAL” Make sure the antenna is mounted outside the vehicle.
“SUBSCRIPTION UPDATED –
PRESS ENTER TO CONTINUE.”
Your subscription is updated. Press the volume knob to
continue.
“CODE ERROR” Make sure you have entered the correct pass code.
( 13)
“NO CONTENT” There is insufficient content to start TuneScan.
“SCAN CANCEL” TuneScan has been aborted.
TROUBLESHOOTING
Symptom Remedy
Pandora
“ADDERROR” New station creation is unsuccessful.
“CHKDEVICE” Check the Pandora application on your device.
“NOSKIPS” The skip limit has been reached.
“NOSTATIONS” No stations are found.
“STATIONLMT” The number of registered stations has reached its limit.
Retry after deleting unnecessary stations from your device.
“UPGRADEAPP” Make sure you have installed the latest version of the
Pandora application on your device.
“CONNECT ERR” Communication is unstable.
“RATING ERR” Registration of thumbs up/thumbs down has failed due to
insufficient network connectivity.
“THUMBS N/A” Registration of thumbs up/thumbs down is not allowed.
“LICENSE ERR” You try to access from a country which Pandora is not
deliverable.
iHeartRadio
Station cannot be selected. If “Explicit Content” in [Account Settings] is checked in
the web version of iHeartRADIO, custom stations become
unavailable.
“NOT CONNCTD” Link to the application is impossible.
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