ENGLISH
27
Data Size: B6L (182 mm x 128 mm)
Book Size: B6L (182 mm x 128 mm)
TROUBLESHOOTING
Symptom Remedy
ANDROID
“NO DEVICE” or “READING”
keeps flashing.
• Switch off the developer options on the Android device.
• Reconnect the Android device.
• If this does not solve the problem, the connected
Android device does not support [
AUTO MODE
].
( 24)
Playback is intermittent or
sound skips.
Turn off the power saving mode on the Android device.
“CANNOT PLAY” • Make sure Android device contains playable audio files.
• Reconnect the Android device.
• Restart the Android device.
Spotify
“DISCONNECTED” USB is disconnected from the head unit. Please make
sure the device is connected properly through USB.
“CONNECTING” • Connected via USB input terminal: The device is
connecting to the head unit. Please wait.
• Connected via Bluetooth: The Bluetooth is disconnected.
Please check Bluetooth connection and make sure both
the device and unit are paired and connected.
“CHECK APP” The Spotify application is not connected properly, or
user is not login. End the Spotify application and restart,
then log in to your Spotify account.
Bluetooth®
No Bluetooth device is
detected.
• Search from the Bluetooth device again.
• Reset the unit.
( 3)
Pairing cannot be made. • Make sure you have entered the same PIN code to both
the unit and Bluetooth device.
• Delete pairing information from both the unit and the
Bluetooth device, then perform pairing again.
( 10)
Echo or noise occurs. • Adjust the microphone unit’s position.
( 10)
• Check the
[ECHO CANCEL]
setting.
( 12)
Symptom Remedy
Bluetooth®
Phone sound quality is
poor.
• Reduce the distance between the unit and the Bluetooth
device.
• Move the car to a place where you can get a better signal
reception.
Sound is being interrupted
or skipped during playback
of a Bluetooth audio
player.
• Reduce the distance between the unit and the Bluetooth
audio player.
• Turn off, then turn on the unit and try to connect again.
• Other Bluetooth devices might be trying to connect to
the unit.
The connected Bluetooth
audio player cannot be
controlled.
• Check whether the connected Bluetooth audio player
supports Audio/Video Remote Control Profile (AVRCP).
(Refer to the instructions of your audio player.)
• Disconnect and connect the Bluetooth player again.
“PLEASE WAIT” The unit is preparing to use the Bluetooth function. If the
message does not disappear, turn off and turn on the
unit, then connect the device again.
“NOT SUPPORT” The connected phone does not support Voice Recognition
feature.
“ERROR” Try the operation again. If “ERROR” appears again, check
if the device supports the function you have tried.
“H/W ERROR” Reset the unit and try the operation again. If “H/W
ERROR” appears again, consult your nearest service
center.
“SWITCHING NG” The connected phones might not support phone
switching feature.
If you still have troubles, reset the unit.
( 3)
JS_JVC_KD_X352BT_E_EN_2.indd 27JS_JVC_KD_X352BT_E_EN_2.indd 27 7/24/2017 2:55:39 PM7/24/2017 2:55:39 PM