18
Problem Solution
No Sound. • Ensure that the unit is switched on.
• Check the volume level of the unit.
• Check the sound input source.
There is no stereo
connection
between both
speakers.
• For True Wireless Stereo (TWS) Pairing, make
sure that both speakers are not paired with a
Bluetooth device.
Sound is distorted. • Volume is too high. Adjust the volume control.
Not charging. • Ensure that the Type-C charging cable is
correctly connected with the unit.
I cannot nd “SP-
AD105-B” on my
Bluetooth® device.
• Ensure that the unit is switched on.
• Ensure that the Bluetooth® function is
activated on your Bluetooth® device.
• The unit has a Bluetooth® function that can
receive a signal up to 10 metres. Keep a
distance within 10 metres between the unit
and your Bluetooth® device.
Voice interrupted
in Bluetooth®
mode.
• Ensure that the unit and Bluetooth® device is
connected within 10 metres.
• Ensure that no obstruction between the unit
and the Bluetooth® device.
NFC Pairing failed. • Ensure that the Bluetooth® device supports
NFC function.
• Ensure that the unit is in pairing mode.
• For rst time pairing, ensure that the
Bluetooth® device touches NFC sensor of the
unit.
• Remove mobile phone protection shell for
NFC pairing.
No Sound in
AUX mode.
• Ensure the audio cable is properly connected.
SP-AD105-B_IB_Final200716V1.indd 18 17/7/2020 1:58 PM
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