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Contactus:
Needfurtherassistance?Pleasecontactourfriendlyhelpdeskstaff:
www.kaiserbaas.com/support
helpdesk@kaiserbaas.com
Frequently asked questions
Q. I have pressed the power button but there is no power.
A. Pleasecheckthatyouhaveconnectedthepoweradaptorandthemainspoweristurnedon.
Q. The remote control is not functioning.
A. Checkthattheplastictabhasbeenremovedandthebatteryhasbeeninsertedcorrectly.Itis
recommended to replace the battery every 12 months.
Q. I have inserted my memory card / USB memory stick but it is not reading it.
A. CheckthatthememorycardhasbeenformattedasFATorFAT32.TheNTFSfilesystemisnot
compatible.ThemamximummemorycardandUSBmemorystickcapacityis16GB.