Kalkhoff Agattu - Page 12

DCW BedienA Pedelec_RZ5.qxd
Error search
Problem Cause item to be checked Problem Cause item to be checked
current cannot be
switched on
1) no remaining
battery capacity
1) check the battery
charge status indicator
Weak support 1) capacity drop due to
battery ageing
1) have the voltage on
the battery terminal
checked after the
charging process is
completed
2) battery switch
activated,
fuse (safety) burnt out
2) have the voltage on the
battery terminal checked
by the dealer 2) incorrect setting at
the starting point of the
torque sensor
2) did you have your foot
on the pedal when
switching on?
3) Malfunction of
control switch/cable
break
3) check whether
the covering foil of the
control switch is damaged
and if the cable is in bad
condition. If so, contact
your dealer.
battery LED does not
come on
3) motor defect or
drive problem
battery LED does not
come on
3) contact your dealer
1) have the battery tested
at your dealer’s
support
not given
1) Indicator error
control switch
1) See self-diagnosis of
the control switch
2) Malfunction of
control switch
2) check whether
the cover foil of the
control switch is
damaged. If so, contact
your dealer
2) automatic switch-
off activated
2) check whether more
than 10 minutes have
elapsed since the pedals
were used
charging error standby
continued
1) severe discharge
due to prolonged
storage
1) have the battery
terminal voltage checked
3) malfunction, control
switch
3) check whether the
label on the controls has
been torn off or has peeled
off. If so, contact your
dealer
2) battery switch
activated, safety fuse
burnt out
2) have the battery
terminal voltage checked
4) motor defect or
drive problem
4) contact your dealer
3) outside the
temperature range
(0-40°C)
3) Was the battery
charged outside in the
winter/ shortly after
riding?