Why POWER indicator doesn’t work on my KanexPro Switch, or it doesn't respond to any operation?
If the POWER indicator isn’t working or the KanexPro Switch doesn't respond, the power cord connection may have failed. Ensure the power cord connection is secure.
What to do if there is no output image when switching KanexPro Switch?
If there is no output image when switching, it may be due to several reasons: * There is no signal at the input or output end. Check with an oscilloscope or multimeter to see if there is any signal. * There is a failed or loose connection. Ensure the connection is secure. * The switcher is broken. In this case, send it to an authorized dealer for repairing.
What to do if the IR remote does not work with KanexPro Switch?
If the IR remote isn't working, it could be due to the following reasons: * The battery is run out. Replace it with a new one. * The IR remote is broken. Send it to an authorized dealer for repairing.
Why does the KanexPro Switch output image have a ghost?
If the output image has a ghost, it may be due to: * A bad quality connecting cable. Try using another high-quality cable. * Improper image settings on the display. Adjust the corresponding image settings.
What to do if there is a blank screen on the display when switching KanexPro?
If you see a blank screen when switching, it could be because: * The display doesn't support the video source resolution. Try switching again. * In this case, manage the EDID data manually to make the resolution of the video source automatically compliant with the output resolution.
What to do if the KanexPro Switch output image has color loss or no video signal output?
If the output image has color loss or no video signal, it may be due to a failed connection. Reconnect the display and the matrix.
Why EDID management does not work normally on KanexPro Switch?
If EDID management isn't working correctly, the HDMI cable at the output end may be broken. Replace it with another HDMI cable that is in good working condition.
General| Category | Switch |
|---|---|
| Model | HDMMX3232-4K |
| Input Ports | 32 |
| Output Ports | 32 |
| HDMI Version | 2.0 |
| Max Resolution | 4K@60Hz |
| HDCP Support | 2.2 |
| Video Bandwidth | 18 Gbps |
| EDID Management | Yes |
| Power Supply | 100-240V AC, 50/60Hz |
| Audio Support | Dolby Digital, DTS-HD |
| Control | RS-232, IR |
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