What to do if the POWER indicator doesn’t work on KanexPro HDMMX88-4K Switch?
If the POWER indicator of your KanexPro Switch doesn’t work, or the device doesn't respond to any operation, it might be due to a loose connection of the power cord. Ensure the power cord is properly connected.
Why is there a blank screen on my KanexPro Switch display when switching?
If you observe a blank screen on the display when switching with your KanexPro Switch, it could be due to the display not supporting the resolution of the video source. Try switching again. Alternatively, manually manage the EDID data to ensure the video source resolution automatically complies with the output resolution.
How to fix output image with ghost on KanexPro Switch?
If you are experiencing a ghost image with your KanexPro Switch output, it could be due to a bad quality connecting cable. Try using another high-quality cable. It may also be caused by inappropriate image settings on the display. Adjust the corresponding image settings on your display.
What to do if the IR remote does not work for KanexPro Switch?
If the IR remote for your KanexPro Switch isn't working, the battery may be depleted. Try replacing it with a new battery. If a new battery doesn’t solve the problem, the IR remote might be broken and require professional attention.
Why can't I control KanexPro HDMMX88-4K Switch through RS232 port?
If you cannot control your KanexPro Switch using a control device (like a PC) through the RS232 port, the RS232 communication parameters may be incorrect. Ensure you are using the correct RS232 communication parameters. If the issue persists, the RS232 port might be broken and require professional checking.
Why does static become stronger when connecting video to KanexPro HDMMX88-4K Switch?
If you're getting static that becomes stronger when connecting the video to your KanexPro Switch, this could be due to bad grounding. Check the grounding and make sure it is properly connected.
What to do if there is no output image when switching KanexPro HDMMX88-4K Switch?
If you're not getting any output image when switching with your KanexPro Switch, it could be due to several reasons. There might be no signal at the input or output end; use an oscilloscope or multimeter to check for a signal. It could also be a connection issue; ensure all connections are secure. If these steps don't resolve the issue, the switcher itself may be broken and require professional repair.
Why is my KanexPro Switch losing color or has no video signal output?
If you observe color loss or no video signal output from your KanexPro Switch, it may be due to a connection failure. Reconnect the display and the matrix to ensure a secure connection.
How to fix EDID management issues on KanexPro HDMMX88-4K Switch?
If EDID management is not working normally on your KanexPro Switch, the HDMI cable at the output end may be damaged. Try replacing it with another HDMI cable that is in good working condition.
What to do if front panel buttons don't work on KanexPro HDMMX88-4K?
If you cannot control the KanexPro Switch by front panel buttons, but can control it through the RS232 port, the front panel buttons may be locked. Send command 50605% to unlock the front panel buttons.
General| Type | HDMI Matrix Switcher |
|---|---|
| Category | Switch |
| Input Ports | 8 |
| Output Ports | 8 |
| HDCP Support | HDCP 2.2 |
| Video Bandwidth | 18 Gbps |
| HDMI Compliance | HDMI 2.0 |
| Color Depth | Up to 12-bit |
| Resolution Support | 4K Ultra HD |
| Video Resolutions | Up to 4K@60Hz (3840x2160) |
| Audio Formats | Dolby TrueHD, DTS-HD Master Audio |
| Audio Support | LPCM, DTS, Dolby Digital |
| Control | RS-232, IR |
| Dimensions | 17.3 x 1.7 inches |
| EDID Management | Advanced EDID Management |
Lists the key features and specifications of the modular matrix switcher.
Describes the various input and output signal cards supported by the switcher.
Details the components and controls on the front panel of the switcher.
Explains the various ports and connectors on the rear panel of the switcher.
Lists and explains the commands used for RS232 control of the switcher.
Guides on controlling the switcher using TCP/IP software, with an example.
Explains how to configure TCP/IP settings for the switcher via its web server.
Details the specifications for various changeable input/output cards.
Details the specifications for the 4I-DV and 40-DV DVI input/output cards.
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