Troubleshooting
TOPIC POSSIBLE CAUSE SOLUTION
Food temperature
appears too warm
Refrigerator has an odor
Water droplets form on
outside of refrigerator
Water droplets form on
inside of refrigerator
Door is not closing properly.
Controls need to be adjusted,
Condenser coils are dirty,
Rear air grille is blocked.
Door has been opened frequently, or
has been opened for long periods of
time.
Food has recently been added,
Compartment is dirty or has odor-
causing food.
Check gaskets for proper seal.
Humidity levels are high.
Controls require adjustment
Humidity levels are high or door has
been opened frequently.
Check gaskets for proper seal.
Refrigerator is not level. See Installing YourRefrigeratorfor
details on how to level your unit.
Check gaskets for proper seal. Clean, if necessary, according to
cleaning instructions in This Use and Care Guide.
Check for internal obstructions that are keeping door from
closing properly (i,e. improperly closed drawers, ice buckets,
oversized or improperly stored containers or foodstuffs, etc,),
See the controls section in this Use and Care Guide for
assistance in how to adjust your controls.
Clean according to cleaning instructions in this Use and Care
Guide.
Check the positioning of food items in refrigerator to make sure
grille is not blocked. Rear air grille is located behind crisper
drawers.
Reduce time door is open. Organize food items efficiently to
assure door is open for as short a time as possible.
Allow interior environment to adjust for period the door has been
open.
Allow time for recently-added food to reach refrigerator or
freezer temperature.
Refer to odor removal instructions in this Use and Care Guide,
Clean, if necessary, according to cleaning instructions in this
Use and Care Guide,
Normal during times of high humidity.
See the controls section in this Use and Care Guide for
assistance in how to adjust your controls.
See the controls section in this Use and Care Guide for
assistance in how to adjust your controls.
Reduce time door is open. Organize food items efficiently to
assure door is open for as short a time as possible.
Clean, if necessary, according to cleaning instructions in this
Use and Care Guide.
Refer to noise section of troubleshooting guide in this Use and
Care Guide.
Refrigerator or ice maker Normal operation
make unfamiliar sounds or
seems too loud
Temperature-Controlled Contents of drawer, or positioning of Reposition food items and containers to avoid interference with
Meat drawer and!or crisper items in the surrounding compartment the drawers.
drawer do not close freely could be obstructing drawer
Drawer is not in proper position
Refrigerator is not level,
Drawer channels are dirty or need
treatment,
Doors have been opened frequently or
have been opened for long periods of
time,
Refrigerator runs too
frequently
See section on Temperature-Controlled Meat or Crisper drawer
sections for proper placement.
See Installing Your Refrigerator for details on how to level your
unit,
Clean drawer channels with warm, soapy water. Rinse and dry
thoroughly.
Apply a thin layer of petroleum jelly to drawer channels.
Reduce time door is open. Organize food items efficiently to
assure door is open for as short a time as possible.
Allow interior environment to adjust for period the door has been
open.
Humidity or heat in surrounding area is Normal operation
high.
Food has recently been added. Allow time for recently-added food to reach refrigerator or
freezer temperature.
Unit is exposed to heat by Evaluate your unit's environment. Unit may need to be moved to
environment or by appliances nearby, run more efficiently,
Condenser coils are dirty, Clean according to cleaning instructions in this Use and Care
Guide.
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