from terminal 1 and 2. Connect the wires to 24V battery directly, the motor
should run. Swap the wires, and the motor should run in the opposite direction.
If the motor runs in both directions, please check the other parts listed below.
3. Check the limit switch. Use a jumper wire to short terminal 4 with terminal
3 and 5, then use a remote control to operate the opener. Replace the limit
switch if the motor is able to run in both directions.
4. Check the control board. Replace the control board if necessary.
Remote control does
not work.
1. If the indicator light of the remote control is not on, check the battery in your
remote control. Replace the battery if necessary.
2. You may be using the remote control too far away from the opener. Move
closer and try again.
3. Ensure that you are using the correct remote control supplied for use with
this opener, and that you have paired the remote control with the control
board. Refer to “Pairing or clearing remote controls” in this manual.
4. Check whether you have already paired more than 10 remote controls with
the control board. If you would like to use more than 10 remote controls, you
need use an external receiver with the control board.
5. Check the control board. Replace the control board if necessary.
The gate starts but it
immediately stops or
reverses
1. Check the HALL sensor board inside the gear box has been connected to
the control board securely.
2. Check that the clutch is adjusted properly and is not slipping.
3. The opening force or closing force is set too low. Turn the A & B
potentiometers to increase the force. Refer to “2. Potentiometers” in “Setting
the control board”.
4. Disconnect the gate from the gate opener and check that the gate slides
freely without any binding.
5. Check the control board. Replace the control board if necessary.
The gate opens but
stops and will not
return.
1. Please note the two limit magnets are different: one is N pole and the other
is S pole. Please try exchanging the two magnets.
2. Please try exchanging the limit switch wires CL (close) and OP (open).
3. The magnets are possibly installed in the wrong positions, so may not be
tripping a switch, may trip the wrong switch, or even both. Adjust the magnet
positions referring to “Installing the magnets”.
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