Why does my Kenwood KTC-500DAB Receiver keep switching off by itself?
If your Kenwood Receiver KTC-500DAB keeps switching off by itself, the auto standby mode may be activated. If this is occurring too frequently, you can adjust the auto standby setting.
Why does my Kenwood KTC-500DAB Receiver keep turning off by itself?
If your Kenwood Receiver keeps switching off by itself, it's likely that the auto standby mode is enabled. If this is happening too often, you can change the auto standby setting.
Why I can't hear any sound from my Kenwood KTC-500DAB?
If the Kenwood Receiver KTC-500DAB is not producing any sound, there could be several reasons. First, ensure the auxiliary cable is firmly connected to your vehicle's audio system, or that you're tuned to the correct FM frequency. Also, verify that your vehicle's audio system is set to the correct input source, such as FM radio or auxiliary input. If you're using Bluetooth, make sure your KTC-500DAB is connected to your mobile device and that Bluetooth is enabled on your device. Finally, check and increase the volume levels on both your vehicle and the connected mobile device.
What to do if my Kenwood Receiver displays 'ANTENNA CONNECTING'?
If your Kenwood Receiver's wireless controller displays 'ANTENNA CONNECTING' or 'CHECK POWER TO ANTENNA', it could mean the antenna isn't properly connected to the power supply or the controller isn't paired correctly. Try removing and re-inserting the power adapter from the 12V socket. If the antenna has power, its status light should illuminate for 5 seconds, and the controller should connect within 30 seconds. If this doesn't work, you may need to pair the controller with the antenna. To do this, use a paperclip to press the reset button on the antenna until the status light flashes slowly. Then, place the controller within 50cm of the antenna, and press and hold both buttons together. If it still doesn't connect, repeat these steps.
Why is the status light on my Kenwood KTC-500DAB antenna constantly lit?
If the status light on the antenna of your Kenwood Receiver is constantly lit, it indicates that your KTC-500DAB is in update mode. If you are intentionally updating the software, allow the update to finish. If you are not updating, try removing the power adapter from the 12V socket and then re-inserting it. When the antenna has power, the status light should light up for 5 seconds, and the controller should connect to the antenna within 30 seconds.
Why does my Kenwood KTC-500DAB Receiver keep losing digital radio signal?
If your Kenwood Receiver KTC-500DAB keeps losing digital radio signal, it may be due to several reasons. You might be traveling through areas with weak DAB signal, so check DAB coverage in your area. Ensure that your KTC-500DAB is installed correctly. Also, interference from devices like satellite navigation systems or dashboard cameras can cause signal loss, so try switching them off to see if the signal improves. Using the supplied 12V power adapter is also recommended, as other adapters can cause interference.
What does it mean when the status light on my Kenwood Receiver antenna is flashing?
If the status light on the antenna of your Kenwood Receiver is flashing, it means the controller has lost connection with the antenna. To resolve this, you need to pair the controller with the antenna again. Use a paperclip to press the reset button on the antenna until the status light flashes slowly. Then, place the controller within 50cm of the antenna, and press and hold both buttons together. If the controller does not connect within 30 seconds, repeat the process.
Why is the sound distorted when my Kenwood Receiver is connected with an auxiliary cable?
If the sound is distorted when your Kenwood Receiver KTC-500DAB is connected with an auxiliary cable, the gain setting might not be correct. Try setting the gain setting to 'LOW' or switch to FM transmission.
What to do if my Kenwood KTC-500DAB wireless controller is unresponsive?
If the wireless controller for your Kenwood Receiver is unresponsive or the screen is blank, the batteries in the controller may be dead. Try replacing the batteries. If that doesn't work, the software might have stopped working; try removing and then reinserting the batteries.
Why can't the other person hear me when I make hands-free calls on my Kenwood KTC-500DAB Receiver?
If the other person can't hear you when making hands-free calls with your Kenwood Receiver KTC-500DAB, check that the microphone is fully connected. Also, ensure that the microphone is positioned as close to you as possible.
General| DIN size | - |
|---|---|
| Output power | - W |
| Product color | Black |
| Disc types supported | No |
| Firmware upgradeable | Yes |
| Audio output channels | - channels |
| Bluetooth profiles | A2DP, AVRCP, HFP, HID, MAP, PBAP, SSP |
| USB ports quantity | 1 |
| FM band range | 87.6 - 107.9 MHz |
| Supported radio bands | DAB, DAB+, FM |
| Display type | LCD |
| Storage temperature (T-T) | -40 - 85 °C |
| Operating temperature (T-T) | -20 - 60 °C |
Read and follow all operating instructions and warnings for safe product use.
Explains symbols used on the product and within the manual for user understanding.
Lists all components included with the KTC-500DAB package for user verification.
Details the functions of each physical control button and dial on the wireless controller.
Explains the meaning of various icons displayed on the wireless controller screen.
Outlines the sequential steps required to install the KTC-500DAB in a vehicle.
Lists necessary vehicle specifications for compatibility and proper installation of the device.
Provides tips and best practices for achieving the best possible DAB signal quality.
Recommends optimal placement for the antenna on the vehicle's windscreen.
Guides on how to properly connect the microphone to the antenna.
Details the process for positioning and securely mounting the DAB antenna.
Explains how to position the microphone for optimal voice capture.
Illustrates how to connect the antenna cable and power adapter to the vehicle.
Provides instructions for mounting the wireless controller bracket and unit.
Guides on the first-time power-on and initial setup procedure for the device.
Explains how to turn the KTC-500DAB on, off, and put it into standby mode.
Instructions on how to tune into and listen to digital radio stations.
Details how to store and listen to favourite digital radio stations using presets.
Guides on wirelessly connecting a mobile device via Bluetooth for audio streaming and calls.
Instructions for playing music stored on a mobile device via Bluetooth.
Explains how to use the device for hands-free calling via Bluetooth.
Guides on accessing your mobile device's voice assistant through the KTC-500DAB.
Allows selection of audio connection type (AUX or FM) and gain settings.
Configures the device's automatic standby timer for power saving.
Covers radio-specific settings like autotuning for DAB stations.
Configures automatic tuning to stronger signals for weak-signal stations.
Enables or disables automatic playback of traffic announcements.
Allows the user to change the display language of the wireless controller.
Lets users choose what information (station name, quality) is shown on the display.
Allows manual adjustment of the wireless controller screen brightness.
Provides guidance on how to update the device's software for improvements.
Addresses problems related to antenna connection or power supply to the antenna.
Solves problems concerning the antenna's status light being constantly lit or flashing.
Resolves issues like no sound, distorted audio, or inability to hear during calls.
Troubleshoots problems with losing DAB signal or Bluetooth connectivity.
Addresses unexpected device power-offs or unresponsive controllers.
Helps resolve issues when connecting to a mobile device via Bluetooth.
Solves problems with an unresponsive or blank wireless controller screen.
Provides instructions for the proper disposal of the product and its batteries.
Lists the regulatory compliance information and certifications for the device.
Details the technical properties of the KTC-500DAB, including radio, power, and Bluetooth.
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