12
Troubleshooting Guide
Problem Cause Solution
The processor will not
operate.
No Power.
Bowl not fitted to power unit
correctly.
Bowl lid not locked on
correctly.
Check processor is plugged in.
Check bowl is located correctly and the
handle is situated towards the right front
hand corner.
Check that the lid interlock is located
correctly into the handle area.
The processor will not work if the bowl
and lid are fitted incorrectly.
If none of the above check the fuse/circuit
breaker in your home.
Blender or mill will not
operate.
Blender or mill not locked on
correctly.
Blender or mill not assembled
correctly.
The blender or mill will not operate if fitted
incorrectly to the interlock.
Check blade assembly is fully
tightened into the goblet/jar.
Processor stops during
processing
Processor overloaded/
maximum capacities
exceeded.
Lid unlocked.
Check maximum capacities stated in the
recommended usage chart.
Check lid is locked correctly.
Blender or multi mill
leaking from blade
assembly base.
Seal missing
Seal incorrectly fitted
Seal damaged.
Check seal is fitted correctly and not
damaged. To obtain a replacement seal see
‘Service and customer care’.
Poor performance of
tools/attachments
Refer to hints in relevant ‘Using the attachment’ section. Check attachments
are assembled correctly.
Tool/
Attachment
Function
(Secs)
Use to cut a variety of foods such as
carrot, courgette, cucumber, beetroot and
apples into cubes.
2–
Do not fill
above the
maximum
capacity
marked on
the bowl
Use to cut a variety of foods into French
Fries and crudités such as potato, carrot,
courgette and cucumber.
Manual
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