Kenyon SILKEN 2 - Troubleshooting and Error Codes; Error Code Identification

19
ERROR CODE READOUT
In the event that the SilKEN
®
2 Induction Cooktop is not operating correctly, the control readout
willdisplayanerrorcodethatwillidentifytheproblem.Ifanerrorcodeisshownonthedisplay,
identifythecodeintheSilkEN
®
2 Induction Cooktop Troubleshooting Index below and take action
as noted. De-power and re-start the unit to clear the display. Allow the unit to cool as necessary.
Lockoutthemainpowersupplytotheunitbyclosingthebreakerbeforeperforminganywiring
operations.Iftheproblempersists,pleasecallKenyonCustomercareat860-664-4906,M-F,
8AM – 5PM EST or email at customercare@cookwithkenyon.com.
ERROR CODE DESCRIPTION ACTION TO REMEDY ERROR
E01 INCORRECTOPERATING
VOLTAGE-LINEVOLTAGE
LOWER THAN SPECIFIED
OR INTERNAL ELECTRONIC
CONTROL ISSUE
ENSURE THAT THE ELECTRICAL
HOOKUPVOLTAGETOTHE
UNITS IS CORRECT. REFER TO
THE IDENTIFICATION LABEL
AFFIXED TO THE UNDERSIDE
OF THE UNIT. IF CORRECT,
CALL CUSTOMER CARE
E02 INCORRECTOPERATING
VOLTAGE-LINEVOLTAGE
HIGHERTHANSPECIFIED
OR INTERNAL ELECTRONIC
CONTROL ISSUE
ENSURE THAT THE ELECTRICAL
HOOKUPVOLTAGETOTHE
UNITS IS CORRECT. REFER TO
THE IDENTIFICATION LABEL
AFFIXED TO THE UNDERSIDE
OF THE UNIT. IF CORRECT,
CALL CUSTOMER CARE
E03
E04
UNITOPERATINGATHIGH
TEMPERATURE
ALLOW UNIT TO COOL. ENSURE
CORRECTCOOKINGUTENSIL
TYPEISUSED.LOWER
THECOOKINGLEVELOR
TEMPERATURESETTING.
E05 NO POT ON BURNER ALLOW UNIT TO COOL. PLACE
COOKINGVESSELWITH
FOOD PLACED WITHIN ONTO
COOKTOPBEFORETURNING
ON THE BURNER.
E06
E07
E08
E09
INTERNAL ELECTRONIC
CONTROL ISSUE
REFERTOKENYONCUSTOMER
CARE
E10 MORE THAN TWO INDIVIDUAL
CONTROL FUNCTIONS
ACTIVATED FOR THREE
SECONDS, UNIT
DE-POWERED
RE-POWER UNIT AND
COMMAND ONE CONTROL
INPUT AT A TIME
SILKEN
®
2 INDUCTION COOKTOP TROUBLESHOOTING INDEX