12
Memory Sanitization Procedures for Declassifying a Faulty
Instrument.
If the instrument is not functioning and you are unable to use the security functions, contact
Keysight www.keysight.com/find/contactus
.You must physically remove the processor boards
from the power supply. Once this assembliy is removed, destroy the processor board and send the
instrument to a Keysight repair facility. If the repair facility determines that a new processor board
fixes the problem and the instrument is still under warranty, you will not be charged for the new
board. If they determine that the failure was caused by something other than the processor board,
you will be charged for the new board even though the instrument is still under warranty
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