Note
⚫ Please not power off during the upgrade process, otherwise the device couldn’t work.
⚫ Due to the configuration differences between different versions, it is recommended to restore the
factory settings of the device after the upgrade to ensure a better user experience.
⚫ Generally, it will take 3-5 minutes to upgrade the device. If it’s still not completed after 5 minutes,
please try refreshing webpage, if you still can’t access it, please try to contact technical support.
10 Restore factory settings
If the device cannot work normally after modifies the parameters or forgot internet IP
configuration and couldn’t search and find the device, please restore factory settings.
Two methods for restoring factory settings:
1) If you can login to web page, then via the WEB page, click "Settings—System settings--
Restore factory settings".
2) If you can’t login to web page, press the RESET button for 5 seconds in the bottom of
device.
Note: After restoring factory setting, below parameters will be turned to
default value:
⚫ Login username and password will be “admin”;
⚫ IP address will be restored as 192.168.1.168, subnet mask will be 255.255.255.0;
⚫ All encoding parameters of video and audio will be restored to default value.
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