31
NMRS1500
In more detail . . .
Guarantee
Customer care and technical helpline
A better way to repair your tools
designed to last. But if a fault develops with your garden power tool and you need to
claim under the guarantee, the Customer Care and Technical Helpline can support with
technical assistance or if required, arrange a free courier collection from your home,
assess your garden power tool for fault, repair it, and return it.
Deciding to repair your product rather than buying a replacement and adding to the
mountain of waste is a more sustainable choice and you will be doing your bit for the
environment.
How does it work?
Step 1 Step 2 Step 3 Step 4 Step 5
Find your proof
of purchase
and get in
touch with the
Customer Care
and Technical
Helpline.
Chat to them
about the
problem with
your tool.
They will provide
technical and
user advice or
alternatively
arrange
a courier
collection from
your home.*
The team
will assess
and test and
if necessary,
repair your
product back
to full working
order.
Your repaired
tool will be
returned
to you via
courier within
5 working
days*.
Get in touch
If you need help or more information, please contact the Customer Care and
Technical Helpline:
UK: 0800 0789647
Eire: 1800 932226
Opening hours are Monday – Friday, 8am-5pm
3663602627173_MNL_GB_V03.indd 31 30/3/2023 11:50 AM
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