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Kingsman MQRB3328 - User Manual

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WARNING: If the information in these instructions is not followed exactly, a fire or explosion may
result causing property damage, personal injury or loss of life.
Warning: Improper installation, adjustment, alteration, service or maintenance can cause property
damage, personal injury or loss of life. Refer to this manual. Installation and service must be performed by
a qualified installer, service agency or the gas supplier.
Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
What To Do If You Smell Gas
Do not try to light any appliance.
Extinguish any open flame.
Do not touch any electrical switch.
Do not use any phone in your building.
Immediately call your gas supplier from a neighbour's phone.
If you can not reach your gas supplier, call the fire department.
For Propane Horizontal installations the venting must be a minimum of one foot vertical off the flue before
going horizontal.
Installation Instructions
Model Number ZDV6000, ZDV3320
MQRB3328
Zero Clearance Direct Vent Gas Fireplace
Stock #’s ZDV3320N, ZDV3320LP, ZDV3320NE, ZDV3320LPE, are
Certified to: ANSI Z21.50b-2009, CSA 2.22b-2009, CGA 2.17-M91
Stock #’s ZDV6000N, ZDV6000LP, MQRQB3328N, MQRB3328LP
ZDV6000NE, ZDV6000LPE, MQRQB3328NE, MQRB3328LPE are
Certified to: ANSI Z21.88-2009, CSA 2.33-2009, CGA 2.17-M91
Printed in Canada May 8, 2012 Part # 33DV-MAN-II
FOR YOUR SAFETY
Read this complete manual before beginning installation.
These instructions must be kept with the unit for future reference.
This appliance may be installed in an aftermarket permanently located, manufactured home (USA only) or mobile
home, where not prohibited by local codes.
This appliance is only for use with the type of gas indicated on the rating plate. This appliance is not convertible for
use with other gases, unless a certified kit is used.
A Division of R-Co. Inc.
2340 Logan Avenue
Winnipeg, Manitoba, Canada R2R 2V3
Ph: (204) 632-1962
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.

Table of Contents

Questions and Answers

  • M
    Mary FaulknerAug 11, 2025
    Why won't the pilot light stay lit on my Kingsman Indoor Fireplace?
    • J
      John FloydAug 12, 2025
      If the pilot light won't stay lit even after following the lighting instructions, it could be due to: * A defective thermocouple. Ensure the pilot flame impinges on both the generator and thermocouple. Try cleaning and adjusting the pilot for maximum flame impingement. If it still won't hold, replace the thermocouple, tightening it by hand plus an additional 1/8 turn. * A defective valve magnet. If replacing the thermocouple doesn't solve the issue, the valve may need to be replaced.
  • B
    Bryan GriffithAug 16, 2025
    How to fix frequent pilot outage problem in Kingsman Indoor Fireplace?
    • M
      Melanie BestAug 17, 2025
      Frequent pilot outages in your Kingsman Indoor Fireplace can often be attributed to the pilot flame itself. If the pilot flame is either too low or is being blown too high, it can cause the pilot safety to drop out. To resolve this, you should clean and adjust the pilot flame to ensure maximum flame impingement on both the generator and the thermocouple.
  • M
    mistyleAug 21, 2025
    How to fix spark igniter that will not light in Kingsman Indoor Fireplace?
    • R
      Randy RamirezAug 21, 2025
      If the spark igniter on your Kingsman Indoor Fireplace isn't lighting, check for a spark at the electrode and pilot. If there's no spark and the electrode wire is properly connected, you may need to replace the igniter. If there is a spark, use a match to light the pilot. If the pilot lights, turn it off and push the red button again. If the pilot still won't light, check the gap at the electrode and pilot; it should be 1/8” to 1/4” to ensure a strong spark.
  • M
    Michael TaylorAug 27, 2025
    What to do if flame lifts off burner and goes out in Kingsman Indoor Fireplace?
    • J
      James HortonAug 27, 2025
      If the flame lifts off the burner and extinguishes in less than 30 seconds, the inner 4” liner may have detached from the flue or termination, causing flame starvation. Reattach the 4” liner to the flue or termination using screws, silicone, and clamps as described in the manual.
  • I
    idavisAug 31, 2025
    Why flame lifts off burner on one side in Kingsman Indoor Fireplace?
    • R
      Rachel WatkinsAug 31, 2025
      If the flame lifts off the burner on one side while the rest remains lit, it's likely due to improper installation of the firebrick, possibly leaning. Make sure to position the firebrick against the firebox walls and secure it using brick clips attached to the inner side of the firebox.
  • E
    Elizabeth RobbinsNov 5, 2025
    What to do if pilot burning but no gas to burner in my Kingsman Indoor Fireplace?
    • E
      Elizabeth EvansNov 6, 2025
      If the pilot light is on, the valve knob is in the “ON” position, and the wall switch is also “ON”, but there's no gas going to the burner, here's what you can check: 1. Ensure the wall switch and its wiring are properly connected. You can bypass the wall switch by using a jumper wire across its terminals. If the burner then ignites, the wall switch is defective and needs replacement. If it doesn't help, jump the wires across the wall switch wires at the valve. If the burner comes on, the wires are faulty or connections are bad. 2. Test the generator with a millivolt meter at the gas valve terminals. It should read a minimum of 325 millivolts while holding the valve knob depressed in the pilot position and the wall switch in the “off” position. Replace the generator if the reading is be...

Summary

Safety First: Installation & Operation

What To Do If You Smell Gas

Emergency procedure for gas leaks: turn off gas, open windows, do not use phones or switches, and evacuate.

Hot Glass Warning

Warning about hot glass surfaces causing burns; do not touch until cooled and keep children away.

Pre-Installation & Operation Guidelines

Pre-installation Questions and Answers

Addresses common user questions regarding paint curing, odors, and operational noise.

Operating Instructions Summary

Key steps to ensure safe and correct operation of the appliance before starting.

Specific Installation Requirements

Mobile Home;Manufactured Housing Installation

Specific instructions and safety warnings for installing the appliance in manufactured homes.

Installation Regulations & Codes

General installation rules, codes, and safety precautions for gas fireplaces.

Massachusetts Installation Requirements

Specific installation requirements and CO detector mandates for Massachusetts.

Appliance Location & Framing

Locating Your Appliance

Guidance on selecting an appropriate installation location and placement considerations.

Framing for Gas Fireplace

Detailed dimensions and clearances required for framing the fireplace enclosure.

Z33 CVCK Framing Requirements

Specific framing and facing requirements when installing the Clean View Kit.

Clearances & Component Installation

33-MVHS Heat Shield Installation

Instructions for installing the MVHS heat shield to protect electrical components.

Clean View Kit (CVCK) Installation

Step-by-step guide for installing the Clean View Kit (CVCK).

Clearances to Combustibles

Essential clearance requirements from the fireplace to combustible materials.

Mantel and Surround Clearances

Specific clearance guidelines for installing mantels and surrounds around the fireplace.

Systems Installation & Wiring

MQ33 SW Wall Mount Surround Installation

Instructions for installing the MQ33SW wall mount surround.

Fan Kit Installation

Detailed instructions for installing the optional fan kit.

Electrical Wiring for Fan Control

Wiring diagrams for split receptacles and fan speed control placement.

Interior Finishes & Liners

Installing Interior Panels

Steps for installing brick and porcelain panels inside the fireplace.

MQRB3328 Liner Panel Installation

Specific instructions for installing liner panels for the MQRB3328 model.

Gas & Glass Systems

Gas Line Installation

Procedures for connecting the gas supply line according to codes.

General Glass Information

Guidelines for cleaning and replacing the fireplace glass.

Ignition & Burner Systems

Millivolt System Lighting & Control

Instructions for lighting and controlling the millivolt ignition system.

Burner System Maintenance

Recommendations for annual inspection and cleaning of the burner system.

IPI Electronic Ignition System

Overview of the IPI system components and functionality.

Electronic Ignition Lighting Instructions

Specific steps for lighting the fireplace with electronic ignition.

Gas Conversion Procedures

Gas Conversion Kit Instructions - PART A

Instructions for converting the appliance to different gas types or ignition systems.

Gas Conversion for Top Convertible Pilot - PART B

Specific conversion instructions for SIT 190 series pilot burners.

Gas Conversion for Modulator - PART C

Instructions for converting the modulating pressure regulator.

Troubleshooting & Field Conversions

Troubleshooting the Gas Control System

Common problems and corrective actions for the gas control system.

Field Conversion for ZDV6000 Models

Specific procedures for field conversion of ZDV6000 models.

Log & Rock Set Configuration

LOGC5;LOGF5 Setup for Model ZDV6000

Guidelines for placing log set C5 or F5 components for the ZDV6000.

LOGC6 Setup for Model ZDV6000

Guidelines for placing log set C6 components for the ZDV6000.

MQROCK1;MQRSP6 Setup for ZDV6000

Instructions for setting up rock kit MQROCK1/MQRSP6 for the ZDV6000.

LOGC42;LOGC43 Placement Guidelines

Placement guidelines for log sets LOGC42 and LOGC43.

LOGC44 Placement Guidelines

Placement guidelines for log set LOGC44.

MQROCK1;MQRSP3 Setup for ZDV3320

Instructions for setting up rock kit MQROCK1/MQRSP3 for the ZDV3320.

Accessories & Venting

Available Accessories

List of available accessories including glass media, rocks, and lighting kits.

ULK2 Universal Light Kit Installation

Step-by-step instructions for installing the optional ULK2 universal light kit.

Vent Termination Clearances

Required minimum clearances for vent termination locations.

General Vent Installation Information

Information on approved venting systems, pipes, and installation practices.

Venting Routes and Components

Guidelines on vent configurations, limitations, and routing.

Venting Straight Up Through Roof

Specific instructions for installing vertical venting through a roof.

Final Safety & Warranty

Glass Safety Precautions

Important safety warnings regarding hot glass surfaces and child supervision.

Termination Cap Safety

Safety warnings concerning termination caps, clearances, and obstructions.

Limited Lifetime Warranty

Details of the limited lifetime warranty, terms, and conditions.

Kingsman MQRB3328 Specifications

General IconGeneral
BrandKingsman
ModelMQRB3328
CategoryIndoor Fireplace
LanguageEnglish

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