Troubleshooting guide
This chapter summarises the most common problems you could encounter with your juice extractor.
Please read the different sections for more details.
If you are unable to solve the problem, please contact our after sales support line for advice on
examination or repair.
Problem Solution
The appliance does not work. The appliance is equipped with a safety system. It will not
work if the parts have not been assembled properly. Check
whether the parts have been assembled correctly, but
switch off the appliance before you do so.
The motor unit gives off an
unpleasant smell the first few times
the appliance is used.
This is not unusual. If the appliance continues to give off
this smell after a few times, check (and possibly reduce)
the quantities you are processing and the processing time.
The appliance makes a lot of noise,
gives off an unpleasant smell, is too
hot to touch, gives of smoke etc.
Switch the appliance off and unplug it. Contact our after
sales support line for assistance
.
The filter is blocked. Switch the appliance off, clean the feeding tube and the
filter and process a smaller quantity.
The filter touches the feeding tube or
vibrates strongly during processing.
Switch the appliance off and unplug it. Check if the filter
has been properly placed in the juice collector. The ribs in
the bottom of the filter should fit properly onto the driving
shaft. Check if the filter is damaged. Cracks, a loose grating
disc or any other irregularity may cause malfunction.
In such a case, contact our after sales support line for
assistance.
Other Useful Information