11
PRODUCT WARRANTY
CUSTOMER SERVICE
Units that did not conform to the above conditions may still be serviced at any
Authorized Focus Global Inc. and Coleman Service Centers nationwide at a minimal
fee. Shipping fee or transport of unit will be charged to customer.
Length of Warranty: Focus Global Inc. Pay For:
Focus Global Inc. will repair
and service for free under the
following conditions:
Philippines:
2 year full warranty
from date of
purchase.
The replacement parts
and repair labour
costs to correct
defects in materials or
workmanship. Service
will be provided by Focus
Global Inc.
- The unit was purchased from a
local authorised store / dealer.
- Proof of purchase must
be presented to claim the
warranty.
- Unit has been used for normal
household food preparation
only.
- Damage to the unit is not due
to accident, alteration, misuse,
abuse, installation or operation
not in accordance with local
electrical codes.
- Spare part damaged is non-
consumable.
- Replacement of the unit
shall only be made after 3
unsuccessful attempts to
repair /remedy the same issue.
Focus Global Inc. DOES NOT ASSUME ANY RESPONSIBILITY FOR INDIRECT
DAMAGES.
©2019 All rights reserved.
Specifications subject to change without notice.
In Philippines:
For any questions, or to find the nearest Authorised Service Centre, please find our
contact details below.
NOTE: All service should be handled locally by an Authorised Focus Global Inc. Service
Centre.
For Warranty / Repair, p/s to contact -
Company: Focus Global Inc.
Address: Pioneer corner Reliance St., Mandaluyong City
Customer Service: +632 86553590 local 118 | +632 87059999
Email: kitchenaid@focusglobalinc.com
Facebook: /KitchenAidPHL
Business Hours: Monday to Friday, 7:30AM to 4:30PM
For more information, visit our website at:
www.focusglobalinc.com
W11396222A_V5.indd 11 9/16/2019 4:56:47 PM
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