We’re so confident the
quality of our products
meets the exacting
standards of
KitchenAid that, if
your stand mixer should
fail within the first year of
ownership, KitchenAid will arrange to
deliver an identical or comparable
replacement to your door free of charge
and arrange to have your “failed” stand
mixer returned to us. Your replacement
unit is covered by our one year full
warranty. Please follow these
instructions to receive this quality
service.
If you reside in the United States
and your KitchenAid
®
stand mixer
should fail within the first year of
ownership, simply call our toll-free
Customer Satisfaction Center at
1-800-541-6390, 8 a.m. to 8 p.m.,
Monday through Friday, 10 a.m. to
5 p.m., Saturday, Eastern Time.
Give the consultant your complete
shipping address. (No P.O. box
numbers.)
Give the consultant your complete
model and serial number.
KitchenAid will arrange to deliver a
replacement stand mixer and have your
“failed” stand mixer returned to us.
Put your “failed” stand mixer in the
original shipping carton along with a
sheet of paper with your name and
address on it, and a copy of the proof of
purchase (register receipt, credit card
charge slip, etc.)
The consultant will also identify the
Authorized Service Center nearest your
location.
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Total Replacement Warranty
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