44
EN
Problem Possible cause Possible solution
The cooling effect is not
good.
There is direct sunlight. Use curtains to reduce the
direct sun heat.
Doors or windows are
open, there are a lot of
people, or in cooling
mode, there are other
sources of heat (e.g.
fridges)
Close windows and
doors, increase the air
conditioning power and
remove heat sources if
possible.
The lter screen is dirty. Clean or replace the lter
screen.
The air inlet or outlet is
blocked.
Clear obstructions, make
sure venting is correct
as described in this user
manual and the hose is
not bent.
Loud noise The air conditioner is not
placed on a at surface.
Put the air conditioning on
a at and hard place (to
reduce noise).
Compressor does not
work.
The overheat protection
has been activated.
Wait for 3 minutes until the
temperature is lowered,
and then restart the
appliance.
The remote control does
not work.
The distance between the
appliance and the remote
control is too far.
Make sure that the remote
control is used only near
the unit and that the
remote control points
directly toward the remote
control receiver.
The remote control is not
aligned with the direction
of the remote control
receiver.
Error code E1 The pipe temperature
sensor is abnormal.
Clean lters and restart.
Contact costumer service
centre if the issue still
persists.
Error code E2 The room temperature
sensor is abnormal.
Clean lters and restart.
Contact costumer service
centre if the issue still
persists.