37
EN
Problem Possible cause Solution
The display of the clean water
tank is not correct.
Not calibrated. Remove the dirty water tank,
start cleaning and spraying,
switch off the cleaner until
the pipe is empty. Then press
the "Switch" button and the
"ECO/MAX" button for
5 seconds until the screen
ashes twice, then check
again.
The suction power is
decreasing.
The HEPA lter is blocked Check and clean the HEPA
lter.
The HEPA lter is wet. First dry the HEPA lter.
The clean water tank is
leaking.
The clean water quantity is
higher than the shut-off valve.
Pour out water until the volume
is below the shut-off valve.
The clean water tank is not
properly installed.
Insert the water tank properly.
The cover is not properly
screwed on.
Screw the cover on tightly.
No water comes out when
spraying.
The clean water tank is empty. Fill up the clean water tank
The clean water tank is not
properly installed.
Insert the water tank properly.
The voice control does not
work.
The voice function is switched
off.
Activate the voice function.
The model does not feature
voice control.
Contact Customer Service
to nd out if voice control is
available for your device.
The unit does not work in self-
cleaning mode.
The dirty water tank is full. Empty the dirty water tank.
Too little water. Fill up the clean water tank