45
EN
TROUBLESHOOTING
Problem Possible Cause Solution
The air conditioner does
not run
Not plugged in
Power failure
Plug in
Reestablish power
The air conditioner is
not working properly
Wrong mode Set the right mode
Room temperature
is below the selected
temperature
Set a new temperature
The air conditioner is
running but does not
seem to work
The lter is dusty or
contaminated
Clean the lter
Set a new temperature
Room temperature
is below the selected
temperature
Set a new temperature
Direct sunlight Avoid direct sunlight on
the appliance
Windows or doors are
open
Close windows and doors
Important:
When contacting local distributors or suppliers for any diagnosis, please answer
below questions if possible:
Is there any error code displayed? (E0/E1/E2…)
Does the display window show the temperature from –9 °C to 70 °C?
Is the temperature adjustable from 18 °C to 32 °C when in cooling or heating
mode?
Can the speed be switched from low to high?
Is there any ventilation?
Does the compressor work?