FREQUENT
LY ASKED QUESTIONS
W
ATTAGE
BTUS
1,500 5,118
1,000 3,412
750 2,559
500 1,706
Q. On
ce I plug the unit in and turn it on, how long will it take to heat my room?
W
ARNING:
Risk of fi
re, damage to property, or injury may result if requirements are not met.
A. Yes, but make sure they are not plugged into the same circuit. Each heater requires its own minimum
15-amp circuit with no other items plugged into that circuit or outlet. This is because heaters are
considered appliances and draw out high amperage. If you are unsure your circuit meets these
requirements, verify with a certified electrician.
A. A warm power cord is normal. These power cords are rated safe for up to 105°C/ 221°F by the UL,
CSA, or TUV. The exception is, if you detect heat, smoke, or signs of melting at the contact point of the
wall outlet, it may be due to loose or worn wall contacts (or arcing). Please stop using the heater
immediately, contact warranty support for a replacement power cord, and have a certified electrician
replace the wall outlet as soon as possible.
PRE
PARATION
Place the heater on a firm, level surface and plug into a grounded 120 V, 60 Hz power outlet. Only
operate heater in upright position.
Please note that ceramic heaters do not heat like a traditional space heater. You should not expect
ceramic heaters to blow hot air like a traditional space heater. Ceramic heaters heat objects not air.
Ceramic heaters are intended to supplement an already heated, insulated room. Square footage
specifications assume a single enclosed room not an entire home. Ceramic heaters do not heat through
walls, floors, and are not intended to replace a main heat source. Ceramic heat can take at least 24
hours to warm a room but operate much more efficiently to maintain the desired temperature. Ceramic
heaters will not work well in uninsulated unheated spaces like screened in porches, Rv's, garages,
unheated basements, etc.
Q. Can I use more than one heater at a time? Can I use the heater and another appliance at the same
time?
Q. My heater’s power cord gets warm. My cord is showing signs of heat or melting at the outlet.
Is this normal?
Q. If my heater runs on its max wattage setting, how many BTUs is that?
A. This heater is intended to be used as supplemental heat in areas most needed. It may take several
minutes to several hours to heat your area, depending on various factors. The below chart provides BTU
translations for different wattages.
A. The heating process in the heater begins immediately upon powering on and setting the desired
temperature above the ambient temperature. A noticeable change in the ambient temperature of the room
will vary due to variables such as the location of the heater (in the home), floor plan and size of the room,
how well the room is insulated, how many doors/windows, how much bare concrete (acts as a heat sink
with any type of heating), the opening and closing of an exterior door, long hallways, high ceilings, etc.
Customers with smaller rooms experience quick heat changes. Rooms with larger and open floor plans can
expect up to 24 hours to completely heat up.
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